Commure

Senior Operations Associate, Pre-Launch

Commure

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $75,000 - $80,000 per year

Job Level

Senior

Tech Stack

SQL

About the role

  • Ensure the efficient and timely execution of all essential aspects of internal operations projects, from project initiation to launch.
  • Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, Launcher, Account Management, and other Operations teams.
  • Applying healthcare revenue cycle and billing experience to validate configurations, identify risks, and prevent downstream denials or operational issues.
  • Conducting data validation, reporting, and quality checks to ensure accuracy and integrity during implementation.
  • Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency.
  • Break down complex, challenging business problems. Own execution and outcomes.
  • Troubleshooting data, process, and workflow blockers and coordinating with cross-functional teams for resolution.
  • Providing business and technical insights that improve workflows and support successful outcomes.
  • Acting as a reliable link between operational and technical teams, ensuring accurate capture and execution of requirements.
  • Performing other related duties as assigned to support the needs of the Business Operations needs.

Requirements

  • 2-5 years of experience in healthcare operations, revenue cycle management (RCM), or billing, ideally within a HealthTech, SaaS, or consulting environment.
  • Prior experience in consulting, investment banking, or operations at a fast-paced organization with strong analytical and execution demands.
  • Strong data and technical aptitude, with experience validating, analyzing, and interpreting large data sets.
  • Deep experience with data analysis tools (SQL and excel strongly preferred). Basic SQL assessment will be part of the interview process.
  • Understanding of healthcare operational and financial workflows, with the ability to translate them into technical and process requirements.
  • Experience supporting implementations, onboarding, or process improvement projects, preferably across cross-functional teams.
  • Demonstrated project management skills, with the ability to coordinate multiple workstreams in a fast-paced environment.
  • Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success.
  • Ability to oversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics.
  • Proficiency in documenting and developing best practices to enable incremental improvement and optimization for Internal Ops processes.
  • Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests
  • Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers.
  • Proficient in Retool, Gsuite is a plus to collaborate effectively across technical and non-technical stakeholders.
  • A genuine passion for improving RCM and enthusiasm for solving operational challenges that directly impact health systems.