Commure

Senior Technical Operations Manager, Revenue

Commure

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $120,000 - $150,000 per year

Job Level

Senior

Tech Stack

PythonSQL

About the role

  • Prepare and deliver quarterly presentations on revenue performance, benchmarking against the customer's previous RCM vendor
  • Explain revenue deltas by identifying process weaknesses and analyzing shifts in payer and procedure ratios
  • Prioritize and implement process fixes to negate drops in revenue
  • Craft data-driven recommendations to help customers enhance efficiency and drive revenue growth
  • Launch ad hoc revenue growing initiatives across multiple customers
  • Drive continuous process improvements for internal team and cross-functional partners
  • Build robust, scalable tooling to analyze revenue streams, uncover drivers of revenue gaps, and identify targeted opportunities for growth
  • Design and maintain internal and external dashboards transforming complex data into actionable insights
  • Automate manual and repetitive processes by creating end-to-end, data-driven workflows to improve efficiency, reduce errors, and scale the revenue team
  • Cross-collaborate with Product, Engineering, Account Management and Operations teams
  • High-visibility, high-impact role with autonomy and potential for rapid growth

Requirements

  • 5-7 years of experience in consulting, investment banking or operations at a fast-paced SaaS tech company
  • Deep experience in data analysis (both SQL and Excel are a must, Python is a bonus) - basic open-resource SQL assessment will be part of the interview process
  • Proficiency in documenting and developing best practices to enable incremental improvement and optimization of operational processes
  • Experience working cross-functionally with sales, operations and engineering
  • Demonstrated drive, intellectual curiosity, attention to detail and a proven record of success
  • Novice mentality: You know what you don’t know and you aren’t afraid to ask questions to fill those gaps
  • Comfort in chaos: Comfortable working autonomously to solve problems with ambiguity, can expertly prioritize, and identify internal and external blockers
  • Customer obsessed: Willingness to dig until you hit bedrock to solve customer problems
  • Proficient in Retool, GSuite is a plus
  • Experience in the RCM space is a plus
  • Must be able to work five days a week onsite in Mountain View, CA (role requires onsite presence)