Senior Technical Program Manager
Foodsmart
AWS
Senior Technical Operations Manager, Revenue
Commure
full-time
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteSalary
💰 $120,000 - $150,000 per year
Job Level
Senior
Tech Stack
PythonSQL
About the role
- Prepare and deliver quarterly presentations on revenue performance, benchmarking against the customer's previous RCM vendor
- Explain revenue deltas by identifying process weaknesses and analyzing shifts in payer and procedure ratios
- Prioritize and implement process fixes to negate drops in revenue
- Craft data-driven recommendations to help customers enhance efficiency and drive revenue growth
- Launch ad hoc revenue growing initiatives across multiple customers
- Drive continuous process improvements for internal team and cross-functional partners
- Build robust, scalable tooling to analyze revenue streams, uncover drivers of revenue gaps, and identify targeted opportunities for growth
- Design and maintain internal and external dashboards transforming complex data into actionable insights
- Automate manual and repetitive processes by creating end-to-end, data-driven workflows to improve efficiency, reduce errors, and scale the revenue team
- Cross-collaborate with Product, Engineering, Account Management and Operations teams
- High-visibility, high-impact role with autonomy and potential for rapid growth
Requirements
- 5-7 years of experience in consulting, investment banking or operations at a fast-paced SaaS tech company
- Deep experience in data analysis (both SQL and Excel are a must, Python is a bonus) - basic open-resource SQL assessment will be part of the interview process
- Proficiency in documenting and developing best practices to enable incremental improvement and optimization of operational processes
- Experience working cross-functionally with sales, operations and engineering
- Demonstrated drive, intellectual curiosity, attention to detail and a proven record of success
- Novice mentality: You know what you don’t know and you aren’t afraid to ask questions to fill those gaps
- Comfort in chaos: Comfortable working autonomously to solve problems with ambiguity, can expertly prioritize, and identify internal and external blockers
- Customer obsessed: Willingness to dig until you hit bedrock to solve customer problems
- Proficient in Retool, GSuite is a plus
- Experience in the RCM space is a plus
- Must be able to work five days a week onsite in Mountain View, CA (role requires onsite presence)
