Senior Technical Program Manager
Foodsmart
AWS
Senior Technical Operations Manager, Account Operations
Commure
full-time
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteSalary
💰 $120,000 - $150,000 per year
Job Level
Senior
Tech Stack
PythonSQL
About the role
- Build out scalable infrastructure to improve operational efficiencies, track key initiatives and directly impact top line revenue and bottom line profitability
- Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency
- Solve complex, ambiguous business problems and drive and own operational metrics (productivity, quality, scalability)
- Own key operational metrics, focusing on pushing metrics forward not time
- Engage in cross-functional collaboration with Sales, Operations, Product & Engineering
- Partner with VP of Account Operations and other leaders to define, track and drive improvement in critical business metrics
- Build operational processes/dashboards/tooling for teams to manage performance and key initiatives
Requirements
- 5+ years experience in software or data engineering, consulting, investment banking, or in operations at a fast-paced SaaS tech company
- B. S. or M.S. in a quantitative field, such as Statistics, Applied Mathematics, Engineering, or Computer Science from a top 20 university
- 1+ year experience working with data/engineering teams and building internal tooling, dashboards and product/business KPIs
- Fluent in SQL
- Experience with Retool, Python, API & Web Scraping a bonus
- Experience driving results as an IC and working with technical teams to drive scalable architecture
- Entrepreneurial self-starter
- Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success
- Ability to oversee the entire project management process
- Experience working cross-functionally with sales, operations, and engineering teams
- Proficiency in documenting and developing best practices
- Strong Leadership and project management skills
- Business Oriented: Ability to dive into an area of the business, understand business needs, and facilitate Executive decisions
- Truth Seeker: Relentless in searching for truth, asking questions, and understanding customer requests
- Data Oriented: Ability to track, prioritize, and drive multiple concurrent projects
- Comfort in Chaos: Comfortable working autonomously and prioritizing
