Client Service Representative
Community Veterinary Partners
full-time
Posted on:
Location Type: Office
Location: Randolph • New Jersey • United States
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About the role
- Answer a high volume of phone calls
- Provide information about our products and services
- Checking in/out clients
- Document and update patient records
- Coordinate and schedule appointments and surgeries
- Process invoices and payments
- Respond to client emails/texts and process faxes
- Communicate with doctors and technical staff to ensure pet health care needs are taken care of
- Various other clerical duties as assigned
Requirements
- Previous experience in customer service in veterinary or medical setting
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Benefits
- Competitive benefits plus a 401(k).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicebuild rapportprioritizemultitaskpositive demeanorprofessional demeanorwritten communicationverbal communication