Community Solutions, Inc.

Communications

• Build and maintain comprehensive press lists in Salesforce.
• Research and build blog lists of beat creator journalists (e.g. Substack).
• Develop, write, and distribute press releases, advisories, and media kits.
• Proactively pitch stories that demonstrate what works to reduce homelessness, featuring Built for Zero/Vanguard communities, credible messengers, and measurable outcomes.
• Cultivate relationships with key reporters and editors.
• Coordinate interviews and prepare spokespeople with campaign-aligned talking points and narrative guardrails to ensure consistency across national and local media.
• Ensure message consistency across communications.
• Monitor breaking news to identify rapid-response opportunities.
• Draft statements and op-eds on tight timelines.
• Guide organizational response during sensitive media moments.
• Maintain crisis communication protocols.
• Serve as the day-to-day owner of Meltwater media intelligence account managing searches, dashboards, alerts, reports.
• Track coverage, identify trends, and produce insights to drive strategic pivots.
• Evaluate sentiment and opportunities for narrative intervention.
• Draft op-eds, quotes, and narrative assets.
• Ensure alignment between PR and broader narrative strategies.
• Collaborate cross-functionally on integrated storytelling.
• Build and maintain a list of available spokespeople, with relevant geo and industry tags, in Salesforce.
• Support cities as members of the Vanguard network or The Collaborative to learn the nuts and bolts of a press strategy and develop their own.

Campaign Communications Manager

Graphics Designer

• Translate complex data, research, systems evaluation, and policy briefs into infographics, charts, diagrams, and visual explainers optimized to platform algorithms and audience
• Design merch and print/out of home collateral (e.g. hats, sweatshirts, wheatpasting flyers, billboards, door hangers etc.) specific to city campaigns and brands
• Prepare designed briefs, reports, and presentations for funders, Board of Directors, and other key stakeholders
• Apply strong information design principles (hierarchy, flow, scale, accuracy) to ensure clarity and fidelity to source material
• Independently interpret written briefs and ask targeted questions to confirm technical accuracy
• Edit short-form, social-native videos, including trimming and stitching footage, captioning audio, and adding text overlays, images, and basic motion elements
• Optimize assets for platform specifications and accessibility standards
• Produce high-quality graphics on tight turnaround during breaking-news moments, narrative spikes, or policy developments
• Adapt visuals quickly across platforms and formats (static posts, carousels, stories, simple motion graphics)
• Maintain reusable illustration and design components to enable speed without sacrificing rigor
• Balance speed, clarity, accuracy, and creativity in high-pressure environments
• Build and maintain templated design systems (e.g., Illustrator, Figma, Canva) to support consistency, rapid production, and accessibility to networks of distributed partners
• Provide guidance to staff and partners on the use of templates and visual systems
• Collaborate cross-functionally to align visual outputs with narrative strategy and technical substance
• Establish intake systems for receiving, processing, and delivering on design requests from cross-functional internal teams

Campaign Communications Manager

Campaigns Multimedia Design Specialist