Community Solutions, Inc.

Campaign Communications Manager

Community Solutions, Inc.

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $110,662 - $120,572 per year

About the role

  • Build and maintain comprehensive press lists in Salesforce.
  • Research and build blog lists of beat creator journalists (e.g. Substack).
  • Develop, write, and distribute press releases, advisories, and media kits.
  • Proactively pitch stories that demonstrate what works to reduce homelessness, featuring Built for Zero/Vanguard communities, credible messengers, and measurable outcomes.
  • Cultivate relationships with key reporters and editors.
  • Coordinate interviews and prepare spokespeople with campaign-aligned talking points and narrative guardrails to ensure consistency across national and local media.
  • Ensure message consistency across communications.
  • Monitor breaking news to identify rapid-response opportunities.
  • Draft statements and op-eds on tight timelines.
  • Guide organizational response during sensitive media moments.
  • Maintain crisis communication protocols.
  • Serve as the day-to-day owner of Meltwater media intelligence account managing searches, dashboards, alerts, reports.
  • Track coverage, identify trends, and produce insights to drive strategic pivots.
  • Evaluate sentiment and opportunities for narrative intervention.
  • Draft op-eds, quotes, and narrative assets.
  • Ensure alignment between PR and broader narrative strategies.
  • Collaborate cross-functionally on integrated storytelling.
  • Build and maintain a list of available spokespeople, with relevant geo and industry tags, in Salesforce.
  • Support cities as members of the Vanguard network or The Collaborative to learn the nuts and bolts of a press strategy and develop their own.

Requirements

  • 5+ years in PR or external communications with proven success pitching and placing stories.
  • Excellent press release and talking point writing.
  • Demonstrated ability to shift framing on complex social issues through earned media strategy (not just secure coverage).
  • Experience working with coalitions, partners, or distributed networks, where spokespeople and stories are not centrally controlled.
  • Comfort balancing message discipline with local nuance, especially when supporting public-sector or cross-sector partners.
  • Ability to write quickly and clearly under pressure with minimal copyediting.
  • Experience preparing spokespeople to speak to the press and stay on message.
  • Comfort with media monitoring tools (Meltwater preferred).
  • Familiarity with homelessness/housing policy preferred.
  • Excellent relationship management, facilitation, and communication skills; ability to convey technical skills and content in layman’s speak.
  • Fluency in productivity and relationship management tools (Salesforce, GSuite, Zoom, Asana, Slack).
  • Practical and nimble approach to problem solving; willingness to work in non-conventional ways and to pivot in response to changing conditions.
  • Outcomes-oriented; focused pursuit of strategies that advance campaign goals.
  • Experience working within or alongside campaigns or movements focused on social change, housing, racial justice, or related issues preferred.
  • A belief that homelessness can and must be solved.
Benefits
  • Competitive salaries and benefits packages for every position
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
press release writingmedia pitchingnarrative developmentcrisis communicationmedia monitoringsentiment evaluationstorytellingrelationship managementcopywritingstrategic communication
Soft Skills
communication skillsrelationship managementproblem solvingadaptabilitycollaborationfacilitationmessage disciplinequick writingorganizational skillsoutcomes-oriented