Community Phone

Customer Support

• Track customer concerns and identify trends
• Work cross-functionally to remove customer obstacles
• Ensure every customer has an extraordinary experience
• Understand why customers wish to cancel and work on solutions
• Listen for opportunities to upsell additional products and services

Customer Support Representative

Growth Marketing

• Own New Channel Creation
• Own Creative Direction for Acquisition
• Own Channel-Level Performance
• Operate with Speed and Conviction

Customer Support Representative

Growth Lead