Community Legal Aid SoCal

Attorney – Self Help Tenant Hotline

Community Legal Aid SoCal

full-time

Posted on:

Location Type: Hybrid

Location: Compton • California • United States

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Salary

💰 $80,000 - $98,000 per year

About the role

  • Respond to a high-volume legal information hotline by conducting client intakes, accurately coding services, and providing accurate legal information to callers
  • Provide legal information and education to self-represented litigants, primarily in unlawful detainer and housing matters, through structured interviews and direct assistance in a fast-paced environment
  • Review and assess self-prepared legal documents and pleadings submitted by self-represented litigants and provide appropriate legal information and guidance
  • Supervise Self-Help staff and contribute to the overall work of the Self-Help Unit, including assisting with the provision of legal information in other civil legal matters as needed
  • Provide legal analysis and conduct factual and legal research to support Self-Help paralegals, intake staff, and volunteers in delivering accurate legal information and education to litigants
  • Interview litigants and communicate legal information effectively, ensuring clarity and professionalism
  • Review and assess self-prepared legal documents, including pleadings, memoranda, correspondence, and related materials
  • Supervise and direct the legal work of paralegals, law students, interns, and volunteers, and participate in community outreach and education as needed
  • Work with a multicultural perspective
  • Perform other duties as required to meet the needs of the organization

Requirements

  • Juris Doctor degree and an active member in good standing of the California Bar or member to another state bar and ability to register as a legal services provider
  • Valid driver’s license, reliable vehicle, active insurance policy and ability to travel frequently in and around the service area- Required
  • Bilingual Spanish proficiency- Required
  • Prior legal services advocacy experience – Preferred
  • Gain knowledge of Landlord-Tenant law, including unlawful detainer notices, pleadings, answers, and motions
  • Gain Knowledge of other areas of Civil Law, such as Family Law and Consumer Debt
  • Strong legal research, writing skills, and experience with form preparation for Civil Cases from start to completion
  • Excellent written and oral communication skills, with strong problem-solving ability, creativity, and effective use of technology
  • Strong work ethic and initiative, with the ability to organize time, manage multiple priorities, and meet critical deadlines with minimal supervision
  • Ability to identify legal issues and provide real-time guidance to Self-Help staff, supported by strong interpersonal and client communication skills, including experience working with indigent clients
  • Strong technical and organizational skills, including proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, Teams) and keen attention to detail
  • Demonstrated commitment to learning and knowledge-sharing, with an empathetic, collaborative, and energetic approach to teamwork
  • Ability to effectively engage with a wide range client population utilizing client-centered lawyering and trauma-informed practices
  • Commitment and ability to model CLA SoCal’s values and mission – Required
Benefits
  • 16 paid holidays + PTO (including wellness days) starting Day 1
  • Medical, dental, vision, life insurance, and long-term disability
  • 401(k) with employer contribution
  • Student loan reimbursement program
  • Bilingual bonus pay for qualified staff
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
legal researchlegal writingform preparationLandlord-Tenant lawCivil LawFamily LawConsumer Debtclient intakeslegal analysiscoding services
Soft Skills
communication skillsproblem-solvingtime managementinterpersonal skillsclient communicationteamworkinitiativecreativityempathyorganizational skills
Certifications
Juris Doctor degreeCalifornia Bar membership