Contact Center Bilingual Agent – Yup’ik
Tidal Basin Group
Orthodontic Front Desk, Bilingual
Community Dental Partners
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $17 per year
Job Level
Mid-LevelSenior
About the role
- Answer phones
- Greet and check in patients and hand out necessary paperwork
- Confirm patient's insurance coverage eligibility/updates changes
- Build patient or family file in system
- Scan and file patient records
- Schedule and confirm appointments
- Handle routine questions about appointments, policies, insurance and treatments
- Manage consent forms
- Collect fees per patient’s insurance
- Clean/maintain front office area/lobby
- Any and all other duties assigned by Practice Manager
Requirements
- Minimum high school diploma or equivalent
- Bilingual (Spanish/English) REQUIRED
- Positive Attitude
- Willingness to jump in and get the job done
- A Professional and Friendly Demeanor
- Ability to work with all ages
