Community Counseling Solutions

Bilingual Warmline Operator – Part Time Swing Shift

Community Counseling Solutions

part-time

Posted on:

Location Type: Remote

Location: Oregon • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $21 - $29 per hour

About the role

  • Provide confidential, non-judgmental and non-critical support to callers
  • Take calls from callers around the state and provide phone support
  • Participate in ongoing training and team-building
  • Keep track of all data logs; enter data and present data in a professional manner
  • Write reports as necessary to the Warmline Shift Leader or assigned Warmline Supervisor

Requirements

  • Identify as a person with lived experience of having big feelings
  • Certificate for completion of the Core Training in Intentional Peer Support (IPS)
  • Must become registered with the Oregon Health Authority Traditional Health Worker registry as a Peer Support Specialist during the first 6 months
  • Working understanding of what the Warmline is and is not
  • Minimal supervision
  • Strong communication and team skills
  • Fundamental awareness of cross-cultural issues, dual diagnosis/addictions, and effects of PTSD/trauma
  • Must pass all criminal history check requirements as required by ORS 181.536-181.537
  • Pre-hire drug screening required
  • Ability to communicate effectively in both written and oral formats
Benefits
  • Paid vacation
  • Sick days
  • Floating holiday
  • Community service day
  • Mental health days
  • Paid holidays
  • Employee Assistance & Wellness Benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
confidential supportnon-judgmental supportcommunication skillsteam skillsdata entryreport writingminimal supervision
Certifications
Core Training in Intentional Peer Support (IPS)Oregon Health Authority Traditional Health Worker registry