Commonwealth Bank

People Experience Coach

Commonwealth Bank

full-time

Posted on:

Location Type: Office

Location: Sydney • Australia

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About the role

  • Shape People Experience across a global operation
  • Build and deploy leadership, interpersonal and personal effectiveness capability programs across Australia, New Zealand and India.
  • Develop leaders and build great teams
  • Facilitate feedback, goal setting and growth conversations that drive performance and engagement.
  • Shape and drive execution of strategic People Experience programs across capability, communications, engagement and change.
  • Develop comprehensive and robust project plans to ensure initiatives are delivered on time and with impact.
  • Champion a positive, inclusive culture.
  • Use engagement insights and data to identify opportunities for leadership-driven improvement.
  • Organise experiences that bring people together - from team-building to development programs.
  • Build trusted, influential relationships with leaders across FCO, HR, Learning & Development and other key partners.

Requirements

  • Proven experience in leadership development, coaching or people capability uplift.
  • Strong facilitation and communication skills - written, verbal, storytelling and multimedia.
  • Experience delivering hybrid or large-scale projects in agile environments.
  • Demonstrated ability to partner with leaders at all levels and manage diverse stakeholders.
  • A natural curiosity and appetite to learn, experiment and evolve.
  • A pragmatic approach to problem solving with strong analytical and diagnostic skills.
  • Passion for guiding teams and enabling better risk, compliance and customer outcomes.
  • Experience in two or more of the following: project management, change management, experience design, learning and development, communications, digital, contact centre or HR.
  • Understanding of operational environments and the realities of frontline leadership.
Benefits
  • Flexible working hours
  • Professional development opportunities
  • Positive, inclusive culture
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
leadership developmentcoachingproject managementchange managementexperience designlearning and developmentcommunicationsdigitalcontact centreHR
Soft Skills
facilitationcommunicationstorytellingmultimediaproblem solvinganalytical skillsdiagnostic skillscuriosityrelationship buildingteam building