CommonLit

Manager

• Oversee the print product line in conjunction with the Chief Product Officer
• Lead the end-to-end execution of our print initiatives
• Advise on the strategy and vision for the print product line
• Own development and management of production schedules
• Track milestones and mitigate risks to ensure delivery on time and within budget
• Oversee file preparation, proof review cycles, logistics, and final delivery
• Ensure all materials meet quality, brand, and instructional standards
• Serve as primary point of contact for customers regarding print products
• Provide clear and consistent communication regarding timelines, specifications, and delivery expectations
• Oversee shipping schedules and logistics for on-time delivery
• Identify and resolve any production or distribution issues while communicating resolution plans

Print Manager

Account Manager

• Develop a comprehensive understanding of CommonLit’s digital literacy program and technology platform
• Build strong relationships with administrators in CommonLit’s partner schools and districts
• Effectively onboard, train, and support partner schools and districts
• Proactively monitor usage, adoption, satisfaction, and overall customer health
• Creatively and strategically manage partners at risk of churn and identify opportunities to extend and deepen contracts with districts
• Troubleshoot customer roadblocks or challenges throughout the school year to ensure that CommonLit’s digital literacy program is effectively implemented
• Ensure customer satisfaction and where applicable retain/renew a high proportion of accounts managed
• Effectively learn to utilize software tools such as Salesforce, Slack, Zoom, GSuite, HubSpot, Notion, Gainsight, etc. that are commonly used throughout the organization
• Closely collaborate with many CommonLit teams including sales and product development

District Success Account Coordinator

Sales Development Rep

• Support the Sales Team in reaching yearly bookings goals and expand the impact of CommonLit in US schools.
• SDR will be involved in early pipeline development and pipeline management including but not limited to: Prospecting: source leads for Sales Team, including researching new opportunities for outreach
• Direct outreach: engage potential leads via emails and phone calls
• Lead qualification: determine viability of potential leads
• Lead research: conduct research into school district and state context
• Lead analysis: support Sales Leadership by identifying and assessing early pipeline trends and proposing potential actions to take in response to trends
• CRM management: accurately log all activities in Salesforce, including but not limited to processing new leads and recording qualification and outreach notes
• Proposing potential improvements to processes in service of increased efficiency around pipeline maintenance and development
• Market research: regularly conduct research on state contexts, initiatives, and local policy in collaboration with other teammates; synthesize and uplift findings to support improvement of state-based strategies across sales and marketing
• Other projects: contribute to additional team projects as needed

Sales Development Representative

Learning and Development

• Travel to facilitate day-long, on-site professional development sessions for schools that are in the process of adopting and implementing the CommonLit 360 curriculum
• Lead virtual professional learning sessions aligned to CommonLit’s instructional program
• Prepare for and follow up on PD sessions, including training, internal meetings, and required follow-up documentation
• Collaborate with CommonLit’s Professional Development and Account Management teams
• Develop and maintain deep expertise in CommonLit 360 instructional tools and PD offerings

Print Manager

District Success Account Coordinator

Sales Development Representative

Professional Development Facilitator, Part-Time, Contractor