Common Great

Enterprise Account Manager

Common Great

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $250,000 - $300,000 per year

Job Level

Mid-LevelSenior

About the role

  • Own a portfolio of Enterprise customers with responsibility for renewals and expansion.
  • Lead strategic account planning, renewal strategy, and expansion motions across complex, multi-stakeholder accounts.
  • Proactively identify growth opportunities across teams, use cases, and business units.
  • Partner deeply with Customer Success, Solutions, and Product to deliver value and support expansion.
  • Lead executive-level conversations around value realization, roadmap alignment, and long-term partnership.
  • Navigate procurement, security, and commercial negotiations during renewals and upsells.
  • Maintain clear forecasts and account plans, surfacing risks and opportunities early.
  • Bring enterprise customer insights back to influence product direction and GTM strategy.

Requirements

  • Have 6–10+ years of experience in Account Management, Sales, or Customer Success roles supporting enterprise SaaS customers.
  • Have owned renewals and expansion in complex, high-ACV accounts.
  • Are comfortable multi-threading across technical, business, and executive stakeholders.
  • Bring strong technical fluency across GTM tooling, data concepts, and integrations.
  • Can lead with authority while remaining collaborative and customer-centric.
  • Have grit and resilience—you stay composed through long cycles, negotiation friction, and organizational change.
  • Enjoy building long-term partnerships, not just closing one-off deals.
  • Are willing to travel as needed for strategic customer meetings and events.
Benefits
  • Competitive base compensation with meaningful equity ownership
  • Health insurance including medical, dental, and vision, HSA and FSA
  • We pay 100% of your employee premium and 50% of your premium for any dependents
  • Unlimited Paid Time Off
  • Paid Company Holidays
  • Work from home policy including a laptop and support for your home office needs
  • Monthly Remote Stipend
  • 401(k) self contribution
  • Paid Family Leave
  • Opportunity to join a diverse, passionate, and fun team at a pivotal time in the company’s lifecycle

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Account ManagementSalesCustomer SuccessRenewalsExpansionGTM toolingData conceptsIntegrations
Soft skills
LeadershipCollaborationCustomer-centricGritResilienceStrategic planningNegotiationPartnership building