Proactive, outbound, phone-based contact to existing Esendex customers and upsell/cross-sell our messaging solutions.
Making the use of prospecting tools such as Lusha, Amplemarket and LinkedIn Sales Navigator, to identify prospect contacts within existing customers, who are not already familiar with the services Esendex offers.
Meeting and exceeding monthly sales key performance indicators such as the number of daily customer contacts, the number of converted customer conversations and the number of closed sales.
Exceeding productivity measures such as time spent talking to customers per day, revenue achieved per day, etc.
Qualifying and understanding all opportunities effectively using the MEDDPICC framework.
Upselling to recently won new customers to find additional opportunities.
Value-based selling by understanding the true value of our products and solutions.
Maintaining up-to-date records on the company’s CRM system (SalesForce.com).
Living and showing our values at all times: Passion, Innovation, Ownership, and Integrity.

Requirements

4+ Years of experience in an Account Management or Inside Sales role within a SaaS organisation
Demonstrated experience in achieving Upselling and Cross-Selling targets.
An ability to understand technology and the problems it solves, and to articulate that to prospective customers.
Strong commercial and sales acumen with focus on the customer experience/customer service sector.
A passion for professional development and for selling.
Strong interpersonal and communication skills.

Benefits

Competitive salary of $80,000 – $84,500 per annum (depending on experience).
On-Target Earnings (OTE) of $2,350 per month based on performance uncapped.
Flexible hybrid working.
Generous paid leave.
Enhance family leave.
Birthday day off.
Mental Health Support through our Wellbeing partner, Calm.
Wellbeing leave and a Mental Health First Aider program.
Giving back days to help support causes close to your heart.
Unlimited professional & personal learning.
Total Rewards including retirement planning, healthcare and life assurance.
And did we mention our epic team socials? We know how to celebrate in style!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

upsellingcross-sellingMEDDPICC frameworkSalesForce.comcustomer relationship managementsales key performance indicatorsprospecting toolsvalue-based sellingcustomer conversionrevenue achievement

Soft Skills

proactivestrong interpersonal skillsstrong communication skillscommercial acumencustomer experience focuspassion for professional developmentownershipintegrityinnovationsales acumen