Commdex

Federal Account Executive

Commdex

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Own and grow Commdex’s relationship with CBP headquarters, sectors, ports of entry, air & marine operations, and mission support offices
  • Build trusted relationships with: CBP operational leadership
  • Field commanders and end users
  • DHS / CBP contracting officers (KOs)
  • Program managers and acquisition personnel
  • Maintain regular on-site presence at CBP locations to support mission understanding and solution alignment
  • Identify CBP operational challenges related to: Border security communications
  • Remote and austere environment connectivity
  • Interoperable voice and data systems
  • Resilient infrastructure for ports of entry and mobile operations
  • Position Commdex solutions aligned to CBP mission needs including: Public safety and law enforcement communications
  • Network infrastructure and systems integration
  • Mission-critical voice and data environments
  • Act as a solutions advisor, not a transactional seller
  • Understand and support CBP acquisition methods including: DHS and CBP contract vehicles
  • Task orders, IDIQs, and BPA structures
  • Funding cycles and mission-driven procurement timing
  • Assist CBP stakeholders in identifying optimal contract and funding pathways
  • Coordinate with internal teams to ensure compliance with federal procurement requirements
  • Develop and execute CBP-focused account strategies to meet annual revenue targets
  • Identify, qualify, and book CBP opportunities
  • Generate accurate quotes and proposals aligned with CBP requirements
  • Provide monthly pipeline forecasts and account updates to leadership
  • Monitor CBP-specific market trends, competitors, and emerging mission needs
  • Partner with internal operations, engineering, logistics, and finance teams to ensure: Accurate order processing
  • On-time delivery
  • High-quality execution
  • Follow through post-sale to ensure customer satisfaction and operational success

Requirements

  • Bachelor’s degree required
  • 2–5 years of successful outside sales experience supporting federal, DHS, CBP, or law enforcement customers
  • Demonstrated experience selling into CBP, DHS, or comparable federal operational agencies
  • Strong understanding of: Federal sales cycles
  • Government acquisition processes
  • Mission-driven buying behavior
  • Ability to communicate effectively with both field operators and senior leadership
  • Salesforce or CRM experience preferred
  • Highly organized, self-directed, and comfortable managing complex accounts
  • Willing and able to travel extensively (up to 75%)
  • Prior CBP, DHS, or federal law enforcement experience (desired)
  • Experience supporting: Border security operations
  • Public safety or law enforcement communications
  • Mission-critical or C5ISR-adjacent systems
  • Familiarity with CBP operational environments such as: Ports of entry
  • Border sectors
  • Air & Marine operations
  • Existing CBP relationships or customer knowledge
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales experiencefederal sales cyclesgovernment acquisition processesmission-driven buying behavioraccount strategiescontract vehiclestask ordersIDIQsBPAsC5ISR-adjacent systems
Soft skills
communicationorganizational skillsself-directedrelationship buildingcustomer satisfactionproblem-solvingstrategic thinkingteam coordinationadaptabilitytime management
Certifications
Bachelor’s degree