Voice & Unified Communications Engineer – Freelance
Comgent
contract
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
Visit company websiteExplore more
Tech Stack
About the role
- Assess the current voice and UC estate across both banking entities: CUCM, Cisco Cubes, WebEx, trading turrets, voice recording
- Define a target-state voice architecture aligned to the broader infrastructure transformation
- Develop a structured migration plan to Cisco WebEx, incorporating full change management
- Manage end-user impact and change communications for trading floor users
- Evaluate and rationalise voice recording platforms, ensuring regulatory compliance requirements are met
- Work with the network team to ensure QoS, connectivity, and resilience requirements are addressed
Requirements
- 8-10 years of experience in Voice & Unified Communications
- Technical requirements: Cisco Unified Communications Manager (CUCM), Cisco WebEx, Cisco Cube, Trading turret platforms, Voice recording platforms, SIP trunking, QoS for voice and UC
- Understanding of MiFID II / FCA voice recording obligations in financial services
- CCNP Collaboration or equivalent (advantageous)
- Experience with soft client migration (Java-based to WebEx or Teams)
- Microsoft Teams voice integration experience
Benefits
- Standard Business working Hours
- Special Considerations: We are committed to building an inclusive workplace and encourage applications from women and other under-represented groups in tech. All qualified candidates are welcome.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Cisco Unified Communications ManagerCisco WebExCisco CubeTrading turret platformsVoice recording platformsSIP trunkingQoS for voice and UCSoft client migrationMicrosoft Teams voice integration
Soft Skills
Change managementCommunicationImpact management
Certifications
CCNP Collaboration