Comgas

Consultant

• Monitor the portfolio of active and delinquent residential building clients, focusing on loyalty, retention and profitability
• Build and maintain strong relationships with building managers/concierge and property management companies
• Understand the needs and profitability potential of the condominium
• Maintain customer satisfaction and client retention
• Acquire knowledge about competitors and the market in which the company operates
• Carry out collections for delinquent clients
• Verify all communal meters during on-site visits
• Offer integrated service solutions to the condominium
• Comply with applicable laws and regulations in the area of operation

Business Consultant II – Client Management

Administrative Assistant

• Realizar atividades de suporte aos processos de natureza administrativa
• Executar as atividades de suporte administrativo
• Prestar suporte no fluxo de pagamento aos fornecedores
• Prestar suporte no processo de análise de crédito
• Preencher documentos, planilhas, atualizar cadastros
• Preparar e/ou elaborar relatórios diversos e apresentações
• Manter organizados e atualizados os arquivos e demais documentos
• Fornecer informações sobre assuntos de trabalho
• Cumprir a legislação e regulamentação pertinentes à área
• Desenvolver outras atividades inerentes ao cargo

Assistente Administrativo II – Cobrança

Marketing

• Propose and create campaigns, solutions, and medium-complexity materials targeted to the relevant segment, using marketing techniques to increase brand awareness, product recognition, and purchase intent
• Drive customer growth and retention by analyzing data and performance metrics to optimize campaigns and support decision-making, aligned with business goals and objectives
• Plan, structure, and execute events and activations aligned with segment needs
• Work strategically on event production, ensuring efficiency with Comgás suppliers
• Report and measure the qualitative and quantitative results of events and activations
• Serve as the segment focal point within marketing for events and activations for all Sales segments at Comgás
• Understand business needs, analyze metrics, and report this information internally to the marketing team
• Implement and monitor marketing actions aligned with the segment, taking into account potential customers’ needs and the company’s objectives

Marketing Analyst (Mid-level)

Financial Planning and Analysis

• Perform low-complexity activities within the residential collection process, including credit bureau reporting (negative listing), formal protest and legal actions to reduce delinquency, with the primary objective of meeting the financial scorecard target related to PCLD (provision for doubtful accounts), working under guidance.
• Generate delinquency reports for management and propose improvement actions;
• Update process controls to ensure the timeliness of actions;
• Notify the commercial team whenever delinquency occurs to prompt action and increase collections;
• Analyze, handle and monitor legal cases;
• Send negative-listing remittances and monitor account settlements;
• Collect data to support the area's management report;
• Support management in the legal collection processes inherent to the segment;
• Prepare SOX control reports for financial adjustments, collect the required validations and post them in the system;
• Comply with the laws and regulations relevant to the area of activity and the responsibilities under your scope.

Business Consultant II – Client Management

Assistente Administrativo II – Cobrança

Marketing Analyst (Mid-level)

Financial Analyst, Junior