CollisionRight

Manager

• Provide direct leadership and day-to-day oversight to General Managers and shop leadership within the assigned area.
• Set clear expectations and hold GMs accountable for achieving KPI targets, maintaining compliance, and delivering exceptional customer experiences.
• Conduct regular site visits to monitor performance, provide coaching, and reinforce operational consistency across all locations.
• Lead performance management efforts, including coaching, performance improvement plans, and recognition of high performers.
• Own talent development and succession planning within the area by mentoring GMs, identifying future leaders, and supporting career growth.
• Ensure timely and effective onboarding and training for new managers and team members.
• Collaborate with Regional Manager on broader strategic initiatives while maintaining autonomy and responsibility for the area's success.
• Identify systemic and shop-specific operational challenges and develop action plans for resolution.
• Support integration of newly acquired centers and ensure they align with company standards and culture.
• Build and maintain strong relationships with local clients, dealerships, and key market partners.
• Promote and enforce safety practices and regulatory compliance across all locations.
• Participate in budget planning, forecasting, and cost management at the shop level in partnership with the Regional Manager.

Area Manager