ColdSpark

Social Media Manager

• Monitor social media platforms and online communities for emerging trends, conversations, and opportunities.
• Maintain and execute content calendars across multiple accounts and platforms.
• Curate and source relevant content that aligns with organizational goals and messaging.
• Draft social media copy, captions, posts, and rapid-response content.
• Track political, cultural, and social media trends to inform content strategy.
• Assist with content planning, scheduling, and publishing.
• Collaborate with team members to develop creative and timely social media campaigns.

Social Media Specialist

Account Executive

• Assist account managers and associates in executing our digital services (email marketing, media buying, social media creation, and website upkeep) across all clients.
• Maintain and update content calendars and performance reporting dashboards to ensure timely delivery of digital content.
• Assist account leads in drafting compelling, timely and well-written copy that aligns with client goals and messaging for a variety of different digital channels including email, websites, social media, and online advertising.
• Create and configure landing pages to support digital marketing campaigns.
• Monitor and update digital fundraising and paid advertising performance dashboards to track and report on the performance of digital campaigns.
• Assist in onboarding new clients, ensuring a smooth transition and well-documented setup that is consistent with our standard operating procedures.
• Provide creative organic social media copywriting and scheduling support to digital accounts team.
• Track and respond to support tickets related to digital platforms to ensure the issue is addressed timely and effectively communicated with clients.
• Mockup, approve and send emails using the existing quality assurance procedure in place for our email-sending platform.

Social Media Specialist

Digital Account Associate