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C
Digital Account Associate
ColdSparkDigital Account Associate managing digital marketing services for political, advocacy, and nonprofit clients. Writing copy and overseeing digital strategies in a fully remote role from Pittsburgh.
Tech Stack
Tools & technologiesWordPress
About the role
Key responsibilities & impact- Assist account managers and associates in executing our digital services (email marketing, media buying, social media creation, and website upkeep) across all clients.
- Maintain and update content calendars and performance reporting dashboards to ensure timely delivery of digital content.
- Assist account leads in drafting compelling, timely and well-written copy that aligns with client goals and messaging for a variety of different digital channels including email, websites, social media, and online advertising.
- Create and configure landing pages to support digital marketing campaigns.
- Monitor and update digital fundraising and paid advertising performance dashboards to track and report on the performance of digital campaigns.
- Assist in onboarding new clients, ensuring a smooth transition and well-documented setup that is consistent with our standard operating procedures.
- Provide creative organic social media copywriting and scheduling support to digital accounts team.
- Track and respond to support tickets related to digital platforms to ensure the issue is addressed timely and effectively communicated with clients.
- Mockup, approve and send emails using the existing quality assurance procedure in place for our email-sending platform.
Requirements
What you’ll need- Bachelor’s degree or equivalent years of experience required
- Minimum of 1 year of experience with: Email sending platforms such as Constant Contact or Mailchimp, familiarity with Iterable is a bonus.
- Google Suite, Microsoft Office products (most notably Word and Excel), and WordPress are preferred.
- CRM (Salesforce, Bloomerang, Kindful) and online fundraising platform (WinRed, Anedot) experience is a plus.
- Minimum of 1-3 years of experience with: Organic or paid social media or email content production for a company or organization.
Benefits
Comp & perks- Medical/Vision/Dental benefits
- PTO/FTO (outside of blackout periods)
- 401k + matching
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Email Sending PlatformsContent ProductionLanding Page CreationDigital Campaign MonitoringDashboard Management
Soft Skills
CommunicationCreativityTime Management