Digital Account Associate

ColdSpark

Digital Account Associate managing digital marketing services for political, advocacy, and nonprofit clients. Writing copy and overseeing digital strategies in a fully remote role from Pittsburgh.

Posted 7/6/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in digital marketing execution, including email marketing, social media content creation, and performance reporting. Proficient in managing client onboarding and maintaining effective communication through various digital platforms.

Highest-signal resume keywords

Email MarketingSocial Media Content CreationPerformance ReportingClient OnboardingCopywriting

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Email Sending PlatformsContent ProductionLanding Page CreationDigital Campaign MonitoringDashboard Management

Soft Skills

CommunicationCreativityTime Management

Tools & Technologies

Google SuiteMicrosoft OfficeWordPressSalesforceMailchimp

Industry Keywords

Digital ServicesOrganic Social MediaPaid AdvertisingOnline FundraisingContent Calendars

Tech Stack

Tools & technologies

WordPress

About the role

Key responsibilities & impact

Assist account managers and associates in executing our digital services (email marketing, media buying, social media creation, and website upkeep) across all clients.
Maintain and update content calendars and performance reporting dashboards to ensure timely delivery of digital content.
Assist account leads in drafting compelling, timely and well-written copy that aligns with client goals and messaging for a variety of different digital channels including email, websites, social media, and online advertising.
Create and configure landing pages to support digital marketing campaigns.
Monitor and update digital fundraising and paid advertising performance dashboards to track and report on the performance of digital campaigns.
Assist in onboarding new clients, ensuring a smooth transition and well-documented setup that is consistent with our standard operating procedures.
Provide creative organic social media copywriting and scheduling support to digital accounts team.
Track and respond to support tickets related to digital platforms to ensure the issue is addressed timely and effectively communicated with clients.
Mockup, approve and send emails using the existing quality assurance procedure in place for our email-sending platform.

Requirements

What you’ll need

Bachelor’s degree or equivalent years of experience required
Minimum of 1 year of experience with: Email sending platforms such as Constant Contact or Mailchimp, familiarity with Iterable is a bonus.
Google Suite, Microsoft Office products (most notably Word and Excel), and WordPress are preferred.
CRM (Salesforce, Bloomerang, Kindful) and online fundraising platform (WinRed, Anedot) experience is a plus.
Minimum of 1-3 years of experience with: Organic or paid social media or email content production for a company or organization.

Benefits

Comp & perks

Medical/Vision/Dental benefits
PTO/FTO (outside of blackout periods)
401k + matching