Coins.ph

Partner Onboarding Solutions Director

Coins.ph

full-time

Posted on:

Location Type: Hybrid

Location: Taguig City • Philippines

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Job Level

Lead

About the role

  • Own and continuously evolve the end-to-end KYB lifecycle for new and existing business partners.
  • Ensure robust documentation, verification, and full regulatory compliance across jurisdictions.
  • Provide executive oversight of the KYC process for individual clients.
  • Establish escalation frameworks for high-risk or suspicious cases.
  • Stay ahead of global regulatory developments and industry best practices in AML, CDD, and KYB/KYC.
  • Act as the executive point of contact for complex or high-impact partner onboarding matters.
  • Drive cross-functional alignment with Business Development, Product, Engineering, Legal, Risk, and Compliance.
  • Lead large-scale transformation initiatives to optimize onboarding workflows.
  • Provide strategic and operational leadership for the Partner Onboarding/Partner Solutions function.
  • Build, scale, and develop high-performing teams across onboarding, partner support, and related operational functions.

Requirements

  • Bachelor’s degree in Business, Finance, Compliance, Legal, Operations, or a related field required; Master’s degree or relevant professional certification (e.g., CAMS, CFE, CRCM) strongly preferred.
  • 8-12+ years of progressive experience in KYB/KYC, partner onboarding, compliance operations, risk operations, or related domains within fintech, banking, crypto, or high-growth technology environments.
  • 5+ years of senior leadership experience managing managers and scaling multi-layered operational teams.
  • Deep and demonstrable expertise in AML, CDD, EDD, sanctions screening, and KYB/KYC regulatory frameworks across multiple jurisdictions.
  • Proven track record of driving large-scale process transformation, automation, and operational excellence initiatives.
  • Strong executive presence with the ability to influence cross-functional senior stakeholders and external partners.
  • Highly analytical and data-driven, with extensive experience building KPI frameworks, dashboards, and executive reporting.
  • Experience supporting regulatory audits, examinations, or compliance reviews is highly desirable.
  • Excellent communication, stakeholder management, and escalation handling skills with a strong partner-centric mindset.
  • Demonstrated ability to thrive in fast-paced, high-growth, and ambiguous environments.
Benefits
  • Meaningful Collaborations
  • Scalable Growth
  • A Space For Bright Ideas
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
KYBKYCAMLCDDEDDsanctions screeningprocess transformationautomationoperational excellenceKPI frameworks
Soft Skills
executive presenceinfluenceanalyticaldata-drivencommunicationstakeholder managementescalation handlingpartner-centric mindsetleadershipteam development
Certifications
CAMSCFECRCM