CoinFlip

Manager

• Drive Growth & Sales
• Engage every customer who walks in — educate, build trust, and close the sale.
• Hit and exceed sales targets by generating repeat business, referrals, and local excitement.
• Spot opportunities for growth and take action.
• Act as the in-store crypto expert and trusted guide.
• Deliver a smooth, friendly, and transparent experience every time.
• Build long-term relationships that create loyal, returning customers.
• Provide remote customer support (phone, chat, ticketing) when needed.
• Collaborate with the team to improve customer experience and optimize service processes.
• Handle compliant and accurate transactions with care and precision.
• Keep the store running smoothly, organized, and visually sharp.
• Take responsibility for opening, closing, and maintaining the store’s presentation and standards.
• Build Community
• Represent CoinFlip at local events, meetups, and community activities.

Bitcoin Store Manager

Sales

• Drive Growth & Sales
• Engage every customer who walks in — educate, build trust, and close the sale.
• Hit and exceed sales targets by generating repeat business, referrals, and local excitement.
• Spot opportunities for growth and take action.
• Act as the in-store crypto expert and trusted guide.
• Deliver a smooth, friendly, and transparent experience every time.
• Build long-term relationships that create loyal, returning customers.
• Handle compliant and accurate transactions with care and precision.
• Keep the store running smoothly, organized, and visually sharp.
• Maintain logs of leads, follow-ups, customer interactions, and sales activity.
• Represent CoinFlip at local events, meetups, and community activities.

Retail Sales Manager

Client Partner

• Build and nurture strong relationships with new and existing clients, serving as their primary point of contact
• Understand their needs, provide personalized support, and proactively address any concerns or issues that may arise
• Identify opportunities to expand our client base and drive revenue growth
• Help onboard new clients and ensure a smooth transition into the platform
• Implement strategies to enhance client retention and loyalty
• Keep track of sales activities, leads and opportunities
• Other duties as assigned

Bitcoin Store Manager

Retail Sales Manager

Client Manager