Coinbase

Business Operations

• Structure complex, ambiguous strategic problems for Coinbase's leadership team and develop actionable recommendations backed by data and quantitative modeling.
• Build business cases and financial models that identify new opportunities and directly inform Institutional product and go-to-market strategy.
• Develop and maintain a deep understanding of competitive positioning, peer benchmarks, and the evolving crypto landscape to sharpen strategic recommendations.
• Design and implement experiments to validate hypotheses, measure impact, and drive measurable changes across Institutional products.
• Own problems end-to-end, from initial framing through analysis, recommendation, and implementation, not just the slide deck.
• Strengthen team capabilities by improving existing processes, frameworks, and operational tooling.

Senior Business Operations Associate, Institutional

Technical Program Manager

• Own the program management framework for Agent Cockpit
• Drive technical dependency coordination and platform migrations
• Lead launch readiness and operational risk management
• Partner with Engineering on reliability, observability, and performance programs
• Manage cross-functional alignment across multiple teams
• Support agent enablement

Staff Technical Program Manager, CX Agent Experience

Accounting Manager

• Own end-to-end month-end and quarter-end close processes across global entities, ensuring timely, accurate general ledger reporting and consolidated financial statements.
• Lead global intercompany operations including billing, cash settlements, transfer pricing execution, foreign exchange gain/loss analysis, and elimination entries.
• Partner with Tax, Treasury, Legal, and Finance Data to operationalize new intercompany agreements, entity launches, and transfer pricing methodologies into scalable processes.
• Drive the design, implementation, and documentation of SOX-compliant internal controls across GL operations and intercompany processes.
• Execute strategic GL projects including M&A integration, new entity set-ups, and ERP enhancements in NetSuite.
• Strengthen team capability by mentoring and developing direct reports, fostering a culture of continuous improvement and professional growth.

Accounting Manager, GL Operations – Intercompany

Platform Engineer

• Own the architecture and delivery of core platform systems including the LLM Gateway (60+ models, auth, PII redaction, fallbacks, cost optimization), AI Hub, and agent runtime with microVM sandboxes and governed MCP gateway
• Drive the design and implementation of Knowledge Base infrastructure, connecting data sources to auto-provisioned vector and markdown stores queryable by any agent
• Lead AI FinOps capabilities including spend attribution, governance, and cost optimization across all AI workloads company-wide
• Partner across engineering, security, legal, finance, product, and external partners at frontier labs and major cloud providers to ship high-impact platform capabilities
• Build evaluation and observability tooling including LLM-as-judge harnesses, full tracing, and feedback loops that let subject matter experts refine production agents
• Shape applied AI strategy by embedding with teams to build production agents, applying fine-tuning and traditional ML where it outperforms prompting

Senior Software Engineer – AI Platform

Product Manager

• Own the Help Center roadmap across search quality, article strategy, AI summaries, and self-service flows serving millions of global customers.
• Improve Automation Rate and CSAT by identifying high-impact opportunities to deflect contacts via better self-service, smarter surfacing, and proactive resolution.
• Build AI-integrated search and content experiences with ML/LLM partners to enhance relevance, summaries, and contextual Quick Actions.
• Partner with CX Ops, Content Design, Engineering, and Data Science to maintain accurate, high-coverage knowledge across geographies and languages.
• Define and track funnel metrics (Automation Rate, Search AtR, CSAT, escalation rate) and use data to drive prioritization.
• Collaborate with internal platform teams and 3P vendors to keep chat, voice, and agent-tool integrations seamless and current.

Senior Product Manager, Help Center – CX Automation

Full-stack Engineer

• Build, ship, and help operate features and components of core developer-infrastructure services — spanning CI and build systems, deployment orchestration, and test infrastructure — that are fast, reliable, and secure by default at Coinbase scale.
• Contribute to improvements in the metrics every engineer feels: build and CI wall time, deploy speed and safety, and test feedback time and flakiness.
• Own well-scoped components end to end — from implementation through testing, rollout, and monitoring — and participate in your team's on-call rotation.
• Write high-quality, well-tested, observable code, and build for production from day one.
• Collaborate with engineering teams across Coinbase (your customers) to understand pain points and translate them into concrete platform improvements.
• Contribute to technical design discussions for team projects, and independently drive your own work items to completion.
• Grow your impact by sharing knowledge, giving thoughtful code reviews, and raising the quality bar around you.

Software Engineer

General Counsel

• Own drafting, negotiation, and execution of highly tailored commercial agreements with strategic partners and sophisticated counterparties in the payments and fintech space, including first-of-their-kind deal structures.
• Drive novel agreement frameworks and deliver practical, business-centric legal advice that balances risk with speed and flexibility.
• Partner cross-functionally with Business Development, Sales, Product, Engineering, Finance/Tax, and Compliance to solve complex problems, build partnerships, and close deals quickly.
• Build scalable commercial playbooks and risk-mitigation strategies that accelerate deal timelines and increase business flexibility across the payments portfolio.
• Identify legal issues that extend beyond your core expertise and drive resolution by coordinating with specialists across the Coinbase legal team and outside counsel.

Commercial Counsel

Paralegal

• Manage timely and accurate responses to domestic and international subpoenas, summons, levies, liens, bankruptcies, garnishments, letters from counsel, and other civil third-party requests.
• Communicate with opposing counsel and government agencies regarding third-party requests, coordinating with attorneys and litigation team members to ensure accurate and timely resolution.
• Prepare and file litigation and arbitration case pleadings, and provide paralegal support for active litigation and arbitration matters in state and federal court.
• Evaluate and improve litigation internal processes, identifying workflow gaps and implementing operational enhancements to increase team efficiency.
• Support cross-functional legal operations projects such as tool implementations, vendor evaluations, or policy rollouts as priorities arise.

Senior Litigation Paralegal

Backend Engineer

• Own the design, development, and reliability of backend systems that power order management, trade matching, settlement, and market resolution for prediction markets
• Architect distributed systems that enforce strict correctness guarantees across clearing, payout, and position management workflows
• Drive the technical strategy for migrating from third-party venue participation to a fully Coinbase-operated exchange and clearing platform
• Lead cross-functional collaboration with Product, Compliance, and Risk teams to ensure the platform meets regulatory requirements and launches with confidence
• Shape engineering standards and practices across the Prediction Markets team, setting a high bar for code quality, system design, and operational rigor
• Partner with engineers across Consumer & Business to identify shared infrastructure opportunities and reduce duplication across trading surfaces

Staff Software Engineer, Backend, Consumer – Prediction Markets

Product Designer

• Own end-to-end design vision and execution across the full CX product surface, spanning Help Center, Chatbot, Voicebot, and the in-app Concierge support experience.
• Drive MVP and future-state concepts across the AI-powered support ecosystem, including self-service flows, conversational interactions, escalation paths, and proactive outreach surfaces.
• Lead design for Concierge, Coinbase's premium support product, translating a $50M+ revenue goal into a high-touch, differentiated in-app experience.
• Partner with Product, Engineering, and CX Operations to ground design decisions in real support data, automation performance metrics, and customer satisfaction signals.
• Shape a reusable design system pattern library for AI-powered support, collaborating with the Coinbase Design System team to ensure consistency across Help Center, Chatbot, and Voicebot.
• Build direct relationships with customers and support agents to generate insights that influence how Coinbase delivers world-class support at scale.

Staff Product Designer – Experience, Engagement

Analyst

• Execute end-to-end financial crime compliance audits, including scoping, risk and control assessments, walkthroughs, control testing, and drafting workpapers and reports that are clear, complete, and actionable.
• Own audit logistics and stakeholder engagement in a remote environment, tracking requests, open items, and testing status while maintaining proactive communication with cross-functional partners.
• Identify control gaps during fieldwork by performing root cause analysis, evaluating exception severity based on likelihood, impact, and regulatory exposure, and escalating where additional stakeholder outreach is required.
• Develop risk-based recommendations in collaboration with stakeholders, document management responses and action plans, and validate remediation of prior audit findings through to closure.
• Maintain current knowledge of anti-money laundering and sanctions regulations across all jurisdictions where Coinbase operates, applying regulatory developments to audit scope and testing.

Internal Audit Analyst

Infrastructure Engineer

• Own cross-cutting infrastructure initiatives that span the AWS, GCP, and Networking pillars inside Core Infra Systems
• Build and maintain self-service tooling and paved-road defaults
• Partner with Compute, Infra Security, and Routing teams to embed guardrails into infrastructure provisioning
• Drive infrastructure standardization across Coinbase's multi-cloud environment
• Lead technical investigations and operational improvements across infrastructure boundaries

Senior Software Engineer, Infrastructure – Core Infra Systems

• Own backend services end to end for prediction markets, from market creation and discovery through trading, oracle resolution, settlement, and payout.
• Design low-latency, high-throughput systems for a real-time financial product used by millions of people.
• Drive reliability and performance, owning SLOs, observability, and incident response for systems serving millions of users.
• Set the technical bar through code, design reviews, and standards, and pay down the technical debt that matters most.
• Mentor engineers across the team and partner cross-functionally with Product, Design, Institutional Markets, and Compliance to turn product and technical vision into roadmap.

Senior Software Engineer, Backend – Consumer, Prediction Markets

Salesforce Developer

• Design, build, and maintain Salesforce applications and platform capabilities using Apex, Lightning Web Components, Flows, and other Salesforce technologies across multiple orgs.
• Own end-to-end delivery of features and enhancements for STP, from technical design and estimation through implementation, testing, deployment, and post-launch support.
• Build and operate integrations between Salesforce and internal/external systems using REST APIs, Platform Events, middleware platforms, and ETL tooling to enable reliable cross-system data flows.
• Partner with product managers, architects, admins, and business stakeholders across Sales, Compliance, Legal, and Institutional Ops to translate requirements into scalable technical solutions.
• Drive engineering quality through code reviews, design reviews, documentation of technical patterns and runbooks, and mentorship of IC3 and contractor developers.
• Support operational excellence through on-call rotations, production issue triage, root cause analysis, and hardening of critical platform services.

Software Engineer – Salesforce Platform

DevOps Engineer

• Build and launch reliability projects and features that improve resiliency across our service environment in partnership with reliability teams.
• Work closely with critical T0/T1 services to understand architecture, improve scalability and reliability, and reduce operational toil.
• Build and enhance systems that securely manage service configurations and secrets at scale.
• Improve canary-based release systems to make deployments safer and reduce incidents.
• Expand deployment capabilities to support thousands of services and hundreds of daily deployments.
• Partner across teams to promote reliability best practices and strengthen reliability culture across Coinbase.