Czech Localization QA Tester
Welocalize
iOS
QA Analyst IV, Transaction Monitoring Compliance
Coinbase
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £55,620 - £61,800 per year
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Perform QA reviews of TMS cases based on the quality rubric, ensuring compliance with established guidelines.
- Proactively seek opportunities to tackle challenging and impactful assignments
- Assist on 2LoD reviews and provide timely responses to findings
- Lead calibrations & office hours supporting other QA analysts
- Conduct root cause analysis on thematic issues
- Identify procedural gaps or inconsistencies and provide proposed solutions
- Conduct training of new QA and QC joiners along with validating their practice cases
- Collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to enhance processes and workflows.
- Present QA findings, insights, and recommendations persuasively to inspire positive change via weekly metrics/dashboards
- Provide feedback on drafted procedures regarding areas of opportunity and how the procedures can be enhanced to increase clarity and consistent execution
- Support agents in addressing their queries on complex procedural requirements
- Undertake highly complex audits that have a substantial impact on Compliance Operations, showing your ability to navigate intricate challenges.
- Apply in-depth knowledge of regulatory requirements when reviewing unusual or complex cases/scenarios
Requirements
- 6+ Years hands-on experience in executing QA, Audit, or as a Financial Crime Investigator
- Working knowledge of BSA/AML laws, regulations, and rules for financial services/products
- ACAMS or equivalent AML qualification
- Experience in assisting, developing, and producing metrics and reporting
- Strong written/verbal communication, critical thinking, and problem-solving skills
- Highly-motivated, analytical, organized, innovative, and adaptive
- Multi-tasking ability, team-oriented, and a self-starter
- Proven ability to work collaboratively with global partners in other functional units
- Exceptional work ethic and flexibility to work extended hours to meet deadlines, when necessary
- Ability to work with limited direction from management when situations occur
- Intermediate level in PowerPoint/Google Slides and Excel/Google Sheets
- (Nice to haves) Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support
- (Nice to haves) Experience in project management or analytics or quality assurance
- (Nice to haves) Advanced degree in business, finance or legal
- (Nice to haves) Advanced understanding of Google apps, JIRA and Salesforce Service Cloud
Benefits
- target bonus
- target equity
- benefits (including medical, dental, and vision)
- Team and company-wide offsites held multiple times annually
- Reasonable accommodations for disabilities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
QAAuditFinancial Crime InvestigationBSA/AML lawsMetrics developmentReportingRoot cause analysisProcedural gap identificationTrainingComplex audits
Soft skills
Written communicationVerbal communicationCritical thinkingProblem-solvingAnalyticalOrganizedInnovativeAdaptiveMulti-taskingTeam-oriented
Certifications
ACAMSAML qualification