Community Specialist
CXG
Institutional Sales Associate
Coinbase
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $157,590 - $185,400 per year
Job Level
JuniorMid-Level
Tech Stack
Web3
About the role
- Conduct targeted research to identify potential clients (e.g., institutions, corporates, hedge funds) who could benefit from Coinbase's products and services.
- Initiate outbound communication (email, calls, social media) to qualify leads and introduce Coinbase's value proposition.
- Assist senior sales team members in all phases of the sales cycle, including preparing presentations, proposals, and client-facing materials.
- Schedule and coordinate meetings, follow up on outstanding items, and ensure seamless communication.
- Develop a deep and nuanced understanding of Coinbase's diverse product suite (e.g., Coinbase Prime, financing, staking, derivatives, etc.).
- Articulate complex crypto concepts clearly and persuasively to prospective clients.
- Maintain accurate and up-to-date records of all sales activities, client interactions, and pipeline progress in our CRM system (e.g., Salesforce).
- Support ongoing relationships with existing clients, addressing inquiries, and identifying opportunities for cross-selling or up-selling in collaboration with senior team members.
- Stay current on industry trends, competitive landscape, and regulatory developments within the crypto space and provide market feedback to internal teams.
- Work closely with cross-functional teams including Product, Marketing, Legal, and Operations to ensure a cohesive client experience and achieve collective goals.
- Identify opportunities to optimize sales processes, improve efficiency, and enhance the overall client journey.
Requirements
- Bachelor's degree in Business, Finance, Marketing, Communications, or a related field.
- 3+ years institutional sales experience at a Tier 1 Exchange or Financial institution.
- 3+ years of experience managing a client portfolio including institutional clients, high-net-worth individuals, private banking clients, and clients from brokers, futures institutions, or commercial banks.
- Fierce passion for the rapidly evolving crypto industry and belief in Coinbase's mission.
- Strong verbal and written communication skills; ability to articulate complex subjects clearly and concisely.
- Highly self-motivated, proactive, and results-oriented with an "owner" mindset.
- Exceptional organizational skills and attention to detail.
- Ability to thrive in a fast-paced, dynamic, and sometimes ambiguous environment.
- A "can-do" attitude and willingness to embrace challenges and continuously learn.
- Collaborative spirit and ability to work effectively within a high-performing team.
- Proficiency in G Suite and experience with CRM software (e.g., Salesforce) is a plus.
- Prior experience in sales, business development, customer service, or a client-facing role (even internships) is beneficial.
