Cohere

Internal Communications Manager

Cohere

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Develop and implement internal communications strategies that align with the organization's goals and values
  • Partner with executive teams, human resources, and team leads to develop clear, compelling messaging, materials, and event content around priorities, organizational changes, and business results
  • Design and execute internal forums like all-team meetings, company-wide offsites, team updates, and news roundups
  • Co-design principles and practices for how we use internal communications channels and how employees can engage with and share stories across the company
  • Cultivate and manage channels for timely, relevant information – including Slack, email, blogs, and live formats – and experiment with new ones (video, audio, in-person)
  • Collaborate across teams to highlight stories that link daily work to Cohere’s mission, and celebrate company progress and external representation by our spokespeople
  • Use qualitative and quantitative research to propose communications strategies and tactics that resonate with our employee audience
  • Oversee crisis internal communications strategies by preparing for and responding to internal issues, working closely with Corporate Communications, Human Resources, and the relevant leadership team to protect Cohere's internal culture and reputation
  • Partner with external communications and marketing teams to ensure messaging consistency across internal and external channels

Requirements

  • Have 5-7 years of experience in internal communications, corporate communications, or a related field – ideally within a fast-paced, high-growth tech or AI environment
  • Are an exceptional writer with a talent for distilling complex, cross-functional topics into simple, compelling narratives
  • Have experience serving as a communications business partner or trusted advisor to senior leaders, executives, and people/human resources teams
  • Are highly organized and process-driven, with strong project management skills and a bias for action
  • Bring high levels of creativity to communications – in format, channel, and storytelling
  • Are comfortable navigating organizational dynamics and building strong relationships across all levels
  • Have experience planning and executing internal events such as all-hands meetings, off-sites, or town halls
  • Thrive in ambiguous, fast-moving environments and know how to prioritize ruthlessly
Benefits
  • An open and inclusive culture and work environment
  • Work closely with a team on the cutting edge of AI research
  • Weekly lunch stipend, in-office lunches & snacks
  • Full health and dental benefits, including a separate budget to take care of your mental health
  • 100% Parental Leave top-up for up to 6 months
  • Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
  • Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
  • 6 weeks of vacation (30 working days!)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
internal communicationscorporate communicationscommunications strategiesproject managementevent planningqualitative researchquantitative researchstorytellingmessaging developmentcrisis communications
Soft Skills
exceptional writingorganizational skillsprocess-drivencreativityrelationship buildingnavigating organizational dynamicsbias for actionadaptabilitycollaborationprioritization