About the role
- Proactively engage with potential and existing customers to identify business challenges and create demand for solutions.
- Conduct product demonstrations, presentations, and workshops for technical and non-technical audiences.
- Collaborate with sales team to design and propose technical solutions that meet specific customer requirements.
- Act as subject matter expert on products, staying current with new technologies, industry trends, and competitive offerings.
- Handle technical questions, objections, and troubleshooting during the sales cycle and Proof of Concept (POC) phases.
- Work closely with core sales team to move deals forward and ensure smooth handoff to post-sales teams.
Requirements
- Strong understanding of complex technical products and the ability to quickly master new technologies.
- Proven experience in a pre-sales or solutions engineering role, with a track record of successfully contributing to sales cycles.
- Exceptional ability to explain technical concepts to a variety of stakeholders, tailoring the message to the audience.
- Experience delivering impactful product demonstrations is essential.
- A solid grasp of the sales process, including effective discovery, creating a compelling business case, and handling customer objections.
- Strong analytical and troubleshooting skills with the ability to adapt to unexpected challenges.
- Excellent organizational skills and the ability to prioritize work across multiple projects and deals simultaneously.
- Ability to work independently as the key technical and pre-sales focal point.
- Have a strong command of English, with the ability to write clear and professional documents and deliver engaging presentations.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical solutionsproduct demonstrationstroubleshootingsales processbusiness case creationpre-salessolutions engineeringanalytical skillscustomer objections handlingcomplex technical products
Soft skills
communicationorganizational skillsprioritizationindependenceadaptabilitystakeholder engagementpresentation skillsexplanation of technical conceptscollaborationproblem-solving