Cognisys

Implementation Specialist

• Own the end-to-end customer implementation journey, from initial kick-off through to successful completion.
• Manage multiple customer implementations simultaneously while maintaining an exceptional customer experience.
• Lead onboarding sessions, implementation workshops and project kick-off meetings.
• Guide customers through the implementation of security and compliance frameworks, including ISO 27001, SOC 2 and Vanta.
• Help customers understand implementation milestones, key deliverables and best practices throughout their compliance journey.
• Act as the primary point of contact throughout implementation, building trusted relationships with customers and key stakeholders.
• Provide proactive communication and regular implementation updates.
• Ensure customer expectations are managed effectively throughout the engagement.
• Coordinate GRC Consultants, auditors and internal stakeholders to ensure successful project delivery.
• Monitor implementation health, customer engagement and overall project progress.
• Identify and proactively remove blockers that could impact customer adoption or implementation success.
• Contribute to the ongoing improvement of Cognisys' implementation methodology.

Implementation & Enablement Manager – SMB

Security Engineer

• Act as the primary point of contact for multiple penetration testing engagements.
• Build trusted relationships with clients throughout the engagement lifecycle.
• Ensure client objectives, timelines and expectations are clearly understood and managed.
• Facilitate project kick-off meetings, regular status updates and engagement close-out sessions.
• Own the pre-engagement process, including scope confirmation, authorisations, target information and access requirements.
• Develop and maintain project plans, testing schedules and delivery timelines.
• Coordinate consultant allocation to ensure engagements are delivered efficiently.
• Coordinate the reporting lifecycle from draft report through internal quality assurance to final client delivery.
• Work closely with Penetration Testers, Delivery Managers and internal stakeholders to ensure engagements progress smoothly.

Implementation & Enablement Manager – SMB

Enablement Manager – Penetration Testing