Coface

Account Manager / Account Executive

Coface

full-time

Posted on:

Location Type: Remote

Location: China

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About the role

  • Marketing Action Plan implementation: Collaborate in the design and execute the Marketing Action Plan, including the action plan on targets to be saturated.
  • Customer relationship management: Personally contact and secure existing customers and their intermediaries for accounts via regular and proactive communication.
  • Build strong customer relationships and create a sense of mutual trust and beneficial reliance with existing clients.
  • Make telephone calls and in-person visits and presentations to existing customers.
  • Provide good customer service by responding swiftly to queries and concerns from clients and their intermediaries.
  • Consult on the most effective cover for a particular need.
  • Prepare bids and price quotations.
  • Portfolio management: Be the active central point of contact of the clients and/or its intermediary.
  • Deliver renewal revenue and achieve maximum sales profitability, growth and account penetration within an assigned portfolio of accounts.
  • Prepare sales proposals and renewal offers with the contribution of internal stakeholders: risk underwriters, commercial underwriting; for the highest possible renewal rate and a high level of client satisfaction and develop cross-selling.
  • Monitor and report on performance against agreed sales targets, sometimes including monitoring the performance of other sales staff.
  • Market knowledge: Ensure credibility with clients by maintaining detailed knowledge of current market conditions and competitors' products.
  • Communication: Supply management with verbal and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Requirements

  • At least 5 years of sales ideally within a credit insurance, financial institution, claims or factoring organization.
  • Previous experience in a multicultural/international environment will be a plus.
Benefits
  • Flexible working model after the 6th month
  • Great place to work: central and modern office
  • Opportunities to learn: budget every year for training, languages platform, e-learning platform, dedicated development program…
  • Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
  • Health care
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales proposalsprice quotationsportfolio managementcustomer relationship managementmarket knowledgebids preparationcross-sellingperformance monitoringaccount penetrationrenewal revenue
Soft Skills
communicationcustomer servicerelationship buildingtrust buildingproactive communicationcollaborationproblem-solvingreportingpresentation skillsinterpersonal skills