Codekeeper

Product Designer

• Translate customer needs into user journeys and design beautiful and intuitive interfaces.
• Collaborate with the Product Manager and/or Creative Director to conduct research, design, and prototype new user experiences.
• Develop user cases, scenarios, wireframes, prototypes, and mockups for screens and flows.
• Create visual assets and document design guidelines for implementation.
• Present and effectively communicate designs and deliverables to peers and executives.

Digital Product Designer

Attorney

• Ensure customers attain their desired outcomes using our product or service
• Conduct legal research, drafting legal documents, and offering support on legal matters
• Act as a bridge between the company and its customers
• Handle requests from users and leads regarding services
• Support customers in setting up connections between their source code management platform
• Work with leads to guide them about the service
• Draft reports and manage the process of drafting legal language for written agreements

Customer Success Specialist – LegalTech

Account Manager

• Advising customers on potential solutions and building strong relationships through excellent customer service
• Preparing email sequences and promptly responding to customer emails in a professional manner
• Identifying and contacting new leads through inbound channels, following up via email or phone
• A/B testing different approaches to optimize results and improve conversion rates
• Conducting online platform demos to showcase our products' benefits and features
• Creating and negotiating offers to close deals with potential customers
• Upselling to active customers by identifying additional value and benefits