Coca-Cola Canada Bottling Limited

Technical Director, Quality

Coca-Cola Canada Bottling Limited

full-time

Posted on:

Location Type: Office

Location: Charlotte • North Carolina • United States

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Job Level

Lead

About the role

  • Serve as a strategic leader for quality and compliance across multiple manufacturing and distribution sites
  • Ensure consistent execution of corporate quality standards by developing policies, overseeing risk management practices, and directing food safety initiatives
  • Act as a key liaison with external stakeholders, including major brand owners and vendors
  • Guide site-level teams through training, audit readiness, and continuous improvement
  • Develop, deploy and maintain the Consolidated Management System and associated Document Management System
  • Develop and deploy corporate quality policies, standards, and governance framework enterprise wide
  • Lead cross-functional response to quality incidents, consumer complaints, product holds and recalls, and ensure root cause analysis and CAPA execution
  • Lead and mentor a team of quality, incident management, Quality Systems and Consumer Affairs professionals
  • Develops, deploys and maintains Consolidated’s Internal Audit Program, ensuring audit readiness across warehousing and distribution centers
  • Lead or support cross-functional initiatives such as new product launches, qualifications, system upgrades

Requirements

  • Bachelor's degree
  • 7 years of experience or knowledge acquired through work
  • Deep knowledge of Hazard Analysis and Critical Control Points, FSMA, GFSI and ISO 22000
  • Strong command of FDA, USDA, and international food safety regulations
  • High level of proficiency in implementing and auditing Management Systems across the company
  • Expertise in tools like FMEA, 5 Whys, and Fishbone diagrams
  • Leadership ability to lead a team through a Quality or Food Safety incident or crisis
  • Experience in developing and managing quality and food safety programs across manufacturing, distribution centers and Sales Centers
  • Skilled in influencing without direct authority across departments and reporting lines
  • Ability to represent the company with brand owners and key suppliers
  • Extensive skills in Leading cross-functional initiatives, harmonizing SOP’s, and driving continuous improvement
  • Designing and delivering training programs for Warehousing, Distribution and Sales Teams
  • Driving awareness, accountability, and engagement at all organizational levels
Benefits
  • Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
  • Professional Development: Dedicated training + personalized mentorship
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Hazard Analysis and Critical Control PointsFSMAGFSIISO 22000Management SystemsFMEA5 WhysFishbone diagramsQuality programsFood safety programs
Soft Skills
LeadershipInfluencing without authorityTraining program designCrisis managementCross-functional collaborationContinuous improvementCommunicationMentoringStakeholder engagementAccountability
Certifications
Bachelor's degree