
Technical Director, Quality
Coca-Cola Canada Bottling Limited
full-time
Posted on:
Location Type: Office
Location: Charlotte • North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Serve as a strategic leader for quality and compliance across multiple manufacturing and distribution sites
- Ensure consistent execution of corporate quality standards by developing policies, overseeing risk management practices, and directing food safety initiatives
- Act as a key liaison with external stakeholders, including major brand owners and vendors
- Guide site-level teams through training, audit readiness, and continuous improvement
- Develop, deploy and maintain the Consolidated Management System and associated Document Management System
- Develop and deploy corporate quality policies, standards, and governance framework enterprise wide
- Lead cross-functional response to quality incidents, consumer complaints, product holds and recalls, and ensure root cause analysis and CAPA execution
- Lead and mentor a team of quality, incident management, Quality Systems and Consumer Affairs professionals
- Develops, deploys and maintains Consolidated’s Internal Audit Program, ensuring audit readiness across warehousing and distribution centers
- Lead or support cross-functional initiatives such as new product launches, qualifications, system upgrades
Requirements
- Bachelor's degree
- 7 years of experience or knowledge acquired through work
- Deep knowledge of Hazard Analysis and Critical Control Points, FSMA, GFSI and ISO 22000
- Strong command of FDA, USDA, and international food safety regulations
- High level of proficiency in implementing and auditing Management Systems across the company
- Expertise in tools like FMEA, 5 Whys, and Fishbone diagrams
- Leadership ability to lead a team through a Quality or Food Safety incident or crisis
- Experience in developing and managing quality and food safety programs across manufacturing, distribution centers and Sales Centers
- Skilled in influencing without direct authority across departments and reporting lines
- Ability to represent the company with brand owners and key suppliers
- Extensive skills in Leading cross-functional initiatives, harmonizing SOP’s, and driving continuous improvement
- Designing and delivering training programs for Warehousing, Distribution and Sales Teams
- Driving awareness, accountability, and engagement at all organizational levels
Benefits
- Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
- Professional Development: Dedicated training + personalized mentorship
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Hazard Analysis and Critical Control PointsFSMAGFSIISO 22000Management SystemsFMEA5 WhysFishbone diagramsQuality programsFood safety programs
Soft skills
LeadershipInfluencing without authorityTraining program designCrisis managementCross-functional collaborationContinuous improvementCommunicationMentoringStakeholder engagementAccountability
Certifications
Bachelor's degree