Salary
💰 $110,000 - $145,000 per year
About the role
- Deliver exceptional deployment support, setting new benchmarks for customer satisfaction.
- Lead the onsite hardware and software testing of cobots, ensuring optimal performance.
- Identify, document, and troubleshoot issues, enhancing system reliability and user experience.
- Conduct parts replacements and robot retrofits, maintaining high operational standards.
- Build and maintain customer relationships based on trust, reliability, and mutual success.
- Prepare and verify site readiness for cobot deployment through detailed checklists and testing.
- Document operational and technical troubleshooting specs, building a foundation for excellence.
- Partner with Program Manager to ensure consistent customer communication and project progress.
Requirements
- Bachelor’s Degree in Engineering (Mechanical, Electrical, Industrial) or Supply Chain Management
- A customer-first mindset with proven success in building positive relationships.
- Experience collaborating with cross-functional teams to achieve shared goals.
- Proficiency in Linux, Python, and Git or equivalent version control tools.
- Hands-on experience in electrical and mechanical debugging.
- A data-oriented approach, with skills in data visualization or presentation.
- Willingness to travel (90-100%) for on-site deployments.
- Highly motivated, excellent communicator, thriving in fast-paced and collaborative startup environments.
- Previous experience deploying and integrating systems into logistics, healthcare, or manufacturing industry.
- Health insurance
- 401(k) matching
- Equity
- Comprehensive benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
LinuxPythonGitelectrical debuggingmechanical debuggingdata visualizationdata presentation
Soft skills
customer-first mindsetrelationship buildingcollaborationcommunicationmotivationadaptability
Certifications
Bachelor’s Degree in EngineeringBachelor’s Degree in Supply Chain Management