Customer Service Coordinator
Coates
full-time
Posted on:
Location Type: Office
Location: Hume • Australia
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About the role
- Addressing customer needs in person, by phone and email
- Generating hire schedules, quotes, and invoicing
- Coordinating equipment deliveries, transfers, pick-ups, repairs, breakdowns, portable toilet pump runs
- Liaising with suppliers to support our customers
Requirements
- Previous face-to-face customer service experience
- A desire to provide amazing customer experience
- General computer skills (MS Word, Excel, Outlook)
- Capability to learn and absorb technical information
- Ability to multitask and prioritise
Benefits
- Development and career progression pathways
- Flexible working options available—let’s discuss what works best for you
- Access to our employee discounts, benefits and wellbeing program
- Purchased additional leave program
- Novated leasing and salary sacrifice
- 12 weeks Paid Parental Leave in addition to government parental leave scheme
- Volunteering opportunities through the Coates Foundation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer serviceschedulingquotinginvoicingequipment coordinationtechnical information absorption
Soft Skills
customer experiencemultitaskingprioritizationcommunication