Own and continuously improve the end-to-end NAM S&OP process, calendar, and governance.
Ensure structured, timely execution of all S&OP stages with clear deliverables and decision points.
Facilitate cross-functional alignment and resolve conflicts between demand, supply, and financial objectives.
Partner with Product Management to integrate product lifecycle plans (launches, phase-ins/outs, promotions).
Ensure new product introductions (NPIs) and portfolio changes are reflected accurately in demand and supply plans.
Identify risks and opportunities associated with portfolio changes.
Lead the demand review process, ensuring a consensus forecast that reflects market intelligence and commercial inputs.
Challenge assumptions and bias in forecasts using data, analytics, and historical trends.
Drive forecast accuracy improvements and bias reduction initiatives.
Collaborate with supply chain, manufacturing, and procurement teams to develop a feasible supply plan.
Ensure alignment between supply capabilities and demand requirements.
Identify constraints, risks, and mitigation plans (capacity, materials, logistics).
Prepare and present consolidated S&OP outputs to executive leadership.
Highlight key gaps, risks, and decisions required (e.g., trade-offs between service, cost, and inventory).
Enable fact-based decision-making through clear scenarios and recommendations.
Define, track, and report key S&OP metrics (forecast accuracy, service level, inventory, OTIF, plan adherence).
Drive accountability across functions for performance outcomes.
Lead root cause analysis and corrective action planning.
Identify and implement improvements in S&OP processes, tools, and data quality.
Support digital transformation initiatives (e.g., advanced planning systems, analytics tools).
Promote standardization and best practices across the region.

Requirements

Bachelor’s degree in Supply Chain, Business, Engineering, Finance, or related field (MBA or advanced degree preferred)
10–15+ years experience in Supply chain, Demand Planning, Supply Planning, or S&OP/IBP roles
Proven experience leading or managing an S&OP or Integrated Business Planning (IBP) process
Strong background in cross-functional leadership within a complex, highly operational organization demanding best in class results for its customers
Thrives & deliver robust S&OP processes within a highly project-oriented business
Experience in North America markets and understanding of regional supply chain dynamics
Demonstrated success in stakeholder management at senior leadership levels
Experience with planning systems (e.g., SAP IBP, Kinaxis, Oracle, Anaplan, Adaptive Planning) preferred

Benefits

annual market competitive bonus program
Thrive Program with flexible work options
virtual Yoga or meditation sessions
Global Wellness paid day off
Give Back Day for community impact

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

S&OP processIntegrated Business Planning (IBP)demand planningsupply planningforecast accuracyroot cause analysisdata analyticsrisk managementcapacity planninginventory management

Soft Skills

cross-functional leadershipstakeholder managementconflict resolutiondecision-makingcommunicationcollaborationaccountabilityproject managementproblem-solvingstrategic thinking

Certifications

Bachelor’s degreeMBA or advanced degree