Senior Solutions Engineer
Twilio
AWSAzureCloud
Pre-Sales Engineer
Coates Group
full-time
Posted on:
Origin: • 🇺🇸 United States • Illinois
Visit company websiteSalary
💰 $106,000 - $125,000 per year
Job Level
Mid-LevelSenior
Tech Stack
AWSAzureCloud
About the role
- Participate in discovery calls and meetings to gather client requirements and understand business objectives.
- Identify customer pain points, goals, and technical environments.
- Build strong technical relationships with prospective clients to foster trust and credibility.
- Translate customer requirements into functional and technical solutions.
- Collaborate with product and engineering teams to ensure feasibility and alignment.
- Develop solution architectures, integration plans, and high-level designs that meet customer needs.
- Prepare and deliver product demonstrations customized to client use cases.
- Present technical solutions to both technical and non-technical stakeholders.
- Lead technical workshops, webinars, and proof-of-concept (PoC) sessions.
- Support client lab setup and management.
- Partner with sales representatives to create compelling value propositions and win strategies.
- Assist with RFP/RFI responses and technical proposal writing.
- Support pricing discussions, scope definition, and effort estimation.
- Document customer requirements, solution designs, and integration plans clearly and accurately.
- Provide thorough technical documentation and ensure a smooth handover to post-sales teams.
- Stay current on product portfolio, emerging technologies, and industry trends.
- Gather and relay client feedback to product and engineering teams to drive continuous improvement
Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field.
- 3+ years of experience in a Pre-Sales, Solutions Engineering, Sales Engineering, or technical consulting role.
- Familiarity with the sales process and customer engagement lifecycle.
- Relevant certifications (e.g., AWS, Azure, Salesforce, Cisco) are a plus.
- Strong technical background in relevant technologies (cloud, SaaS, software, networking).
- Excellent verbal, written, and presentation skills
- Solution-oriented mindset with proven problem-solving abilities
- Ability to translate business requirements into scalable, technical solutions
- Experience working directly with customers in a consultative capacity
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
