CNG Holdings, Inc.

Assistant Store Manager

CNG Holdings, Inc.

full-time

Posted on:

Location Type: Office

Location: Spartanburg • South Carolina • United States

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Job Level

Junior

About the role

  • Serve and educate customers on the product portfolio
  • Escalate issues to the store manager, District Director of Operations, and corporate office if unable to resolve the issue directly with the customer
  • Answer telephone inquiries in response to general questions, customer applications, requests, or other issues
  • Perform outbound customer sales, courtesy, and collection calls
  • Respond professionally and accurately to customers, explaining possible solutions
  • Handle and count currency, cash, and coins
  • Balance individual batch receipts with store sales reports at end of day
  • Process all transactions accurately and per company policy
  • Comply with federal and state regulations and Company policies and procedures
  • Complete compliance trainings and quarterly I Agree timely

Requirements

  • High school diploma, GED, or equivalent experience
  • 1+ year(s) of experience with sales, customer service, and/or cash handling preferred
  • Strong customer service, active listening, and verbal and written communication skills
  • Proficient in Microsoft Office programs
  • Ability to multitask, prioritize, and work in an autonomous environment
  • Must have own personal reliable transportation in compliance with published policy and procedure
  • Ability and willingness to consistently live and embrace our core values of accountable, inclusive, transparent, and focused
Benefits
  • Commitment to Diversity: We are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cash handlingsalescustomer servicetransaction processingcompliance trainingreport balancing
Soft Skills
active listeningverbal communicationwritten communicationmultitaskingprioritizationautonomyaccountabilityinclusivenesstransparencyfocus
Certifications
high school diplomaGED