CNG Holdings, Inc.

Data Scientist

• Participate in, develop and implement advanced analytical models and strategies to drive business growth
• Lead development and implementation of advanced analytical models for various business functions
• Collaborate with cross-functional teams to develop and implement processes that optimize business objectives
• Conduct in-depth analysis of large datasets using statistical tools and techniques
• Evaluate the performance of existing models and propose enhancements
• Develop predictive models and decision frameworks to support various activities
• Monitor model performance and track key performance indicators
• Provide strategic recommendations and insights based on analytical findings
• Stay updated with industry trends and apply this knowledge

Senior Data Scientist

• Lead development and implementation of advanced analytical models and strategies for various business functions
• Collaborate with cross functional teams, including marketing, finance, operations, and technology
• Conduct in-depth analysis of large and complex datasets using statistical tools and techniques
• Evaluate the performance of existing models and strategies, identify areas for improvement
• Develop predictive models, scoring methodologies, and decision framework to support credit underwriting
• Monitor model performance and track key performance indicators to ensure ongoing effectiveness
• Provide strategic recommendations and actionable insights based on analytical findings to senior management
• Stay updated with industry trends, emerging technologies, and regulatory changes

Lead Data Scientist

Human Resources

• The Lead HR Business Partner is responsible for providing HR Support for assigned business groups with a focus on associate relations, performance management and associate development, and staffing.
• Act as an internal consultant to leaders and managers, build trust, provide coaching and advice on a range of organizational and change issues.
• Deliver HR policies and practices aligned to both the needs of the business and the associate population with minimal guidance.
• Provide sound judgment in associate relation matters for CNG and leadership; create associate engagement initiatives to attract, retain, and motivate staff; responsible for maintaining positive relationship within work environment.
• Lead complex or sensitive investigations, ensuring fairness, consistency, thorough documentation and resolution.
• Apply associate relations expertise to identify trends, gaps, and challenges, execute solution-focused strategies and consultative coaching that mitigate risks, drive accountability, and advance a respectful, high-performance culture.
• Support business in simplification efforts; ensure organization structure aligns with business needs; act as change agent in support of business needs.
• Work with managers to effectively diagnose organizational issues and partner to solve them.
• Drive and facilitate the overall Performance and Talent Management process for CNG.
• Drive change by challenging leaders to consider alternative solutions and think progressively to influence a high-performance culture.
• Partner with Talent Acquisition on recruitment activity for client groups including interviewing, hiring, and onboarding.
• Analyze Human Resources metrics to recognize trends and work with business partners to address opportunities; be data driven.
• Ensure compliance with federal, state, and local employment laws and regulations, escalating high-risk matters to senior leadership and legal counsel as appropriate.
• Manage assigned projects.

Senior HR Business Partner, Lead HR Business Partner

Analyst

• Build and maintain a catalog of base information on all applications in the portfolio.
• Understand and develop application capabilities, limitations, and API documentation.
• Develop and unit test assigned software features and functionalities.
• Implement custom development, when needed, for extending application functionality or integrating with other platforms.
• Assist in maintaining technical documentation regarding assigned applications/vendors that contain articulate technical specifications and clear support details that can easily be used by both business and IT personnel.
• Implement reliable solutions to problems using sound problem solving techniques.
• Diagnose and fix chronic issues by troubleshooting application errors and triaging incidents.
• Implement and/or integrate vendor-supplied software applications in the production environment in a controlled and calculated manner that will maximize business proficiency and minimize business disruption.

Associate Enterprise Applications Analyst

Manager

• Serve and educate customers on the product portfolio by presenting all options for products and/or services to customers that meet their needs
• Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unable to resolve the issue directly with the customer
• Answer telephone inquiries in response to general questions, customer applications, requests, or other issues
• Perform outbound customer sales, courtesy, and collection calls in accordance with federal regulations, store operating procedures, and district or region volume expectations
• Respond professionally and accurately to customers, explaining possible solutions and ensure the customer feels supported and valued
• Interact with customers, using active listening skills, to confirm or clarify information and diffuse customer complaints
• Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer, and other cash handling requirements
• Balance individual batch receipts with store sales reports at end of day and assist with resolving over/short discrepancies
• Perform customer verifications to validate information presented
• Process all transactions accurately and per company policy, including but not limited to loans, check cashing, and Net Spend
• Comply with federal and state regulations and Company policies and procedures
• Complete compliance trainings and quarterly I Agree timely
• Other duties as assigned

Assistant Store Manager

• Responsible for daily operations and profitability of one or more retail locations
• Serve and educate customers on the product portfolio
• Interact with customers and resolve complaints
• Handle cash and bank deposits
• Process transactions accurately
• Comply with federal and state regulations
• Maintain store staff schedule and assist with covering other stores
• Support store staff to ensure excellent customer service

Store Manager

• Serve and educate customers on the product portfolio by presenting all options for products and/or services to customers that meet their needs.
• Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unable to resolve the issue directly with the customer.
• Answer telephone inquiries in response to general questions, customer applications, requests, or other issues.
• Perform outbound customer sales, courtesy, and collection calls in accordance with federal regulations, store operating procedures, and district or region volume expectations.
• Respond professionally and accurately to customers, explaining possible solutions and ensure the customer feels supported and valued.
• Interact with customers, using active listening skills, to confirm or clarify information and diffuse customer complaints.
• Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer, and other cash handling requirements; may be responsible for bank deposits or bank pick-ups.
• Balance individual batch receipts with store sales reports at end of day and assist with resolving over/short discrepancies.
• Perform customer verifications to validate information presented.
• Process all transactions accurately and per company policy, including but not limited to loans, check cashing, and Net Spend.
• Comply with federal and state regulations and company policies and procedures.
• Complete compliance trainings and quarterly I Agree timely.
• Other duties as assigned.

• Serve and educate customers on the product portfolio by presenting all options for products and/or services to customers that meet their needs
• Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unable to resolve the issue directly with the customer
• Answer telephone inquiries in response to general questions, customer applications, requests, or other issues
• Perform outbound customer sales, courtesy, and collection calls in accordance with federal regulations, store operating procedures, and district or region volume expectations
• Respond professionally and accurately to customers, explaining possible solutions and ensure the customer feels supported and valued
• Interact with customers, using active listening skills, to confirm or clarify information and diffuse customer complaints
• Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer, and other cash handling requirements
• Balance individual batch receipts with store sales reports at end of day and assist with resolving over/short discrepancies
• Perform customer verifications to validate information presented
• Process all transactions accurately and per company policy, including but not limited to loans, check cashing, and Net Spend
• Comply with federal and state regulations and Company policies and procedures
• Complete compliance trainings and quarterly I Agree timely
• Other duties as assigned.

• Serve and educate customers on the product portfolio by presenting all options for products and/or services to customers that meet their needs
• Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unable to resolve the issue directly
• Answer telephone inquiries in response to general questions, customer applications, requests, or other issues
• Perform outbound customer sales, courtesy, and collection calls in accordance with federal regulations and store operating procedures
• Respond professionally and accurately to customers, explaining possible solutions
• Interact with customers, using active listening skills, to confirm or clarify information and diffuse complaints
• Handle and count currency, cash, and coins to include managing a cash drawer and cash handling requirements
• Balance individual batch receipts with store sales reports at end of day and assist with resolving over/short discrepancies
• Perform customer verifications to validate information presented
• Process all transactions accurately and per company policy, including loans and check cashing
• Comply with federal and state regulations and Company policies and procedures

• Responsible for daily operations and profitability of one or more retail locations.
• Serve and educate customers on product portfolio by presenting options that meet their needs.
• Interact with customers to confirm or clarify information and diffuse complaints.
• Handle cash, including managing cash drawers and deposits.
• Perform customer verifications to validate information.
• Process all transactions accurately including loans and check cashing.
• Comply with federal and state regulations and company policies.
• Maintain store staff schedule and assist covering other stores.

• Serve and educate customers on the product portfolio by presenting all options for products and/or services to customers that meet their needs.
• Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unable to resolve the issue directly with the customer.
• Answer telephone inquiries in response to general questions, customer applications, requests, or other issues.
• Perform outbound customer sales, courtesy, and collection calls in accordance with federal regulations, store operating procedures, and district or region volume expectations.
• Respond professionally and accurately to customers, explaining possible solutions and ensure the customer feels supported and valued.
• Interact with customers, using active listening skills, to confirm or clarify information and diffuse customer complaints.
• Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer, and other cash handling requirements; may be responsible for bank deposits or bank pick-ups.
• Balance individual batch receipts with store sales reports at end of day and assist with resolving over/short discrepancies.
• Perform customer verifications to validate information presented.
• Process all transactions accurately and per company policy, including but not limited to loans, check cashing, and Net Spend.
• Comply with federal and state regulations and Company policies and procedures.
• Complete compliance trainings and quarterly I Agree timely.
• Other duties as assigned.