Senior Business Process Consultant
CNA Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Lake Mary • Florida • Illinois • United States
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Salary
💰 $72,000 - $141,000 per year
Job Level
About the role
- Leads the development and compliance of policies and procedures for the business
- Understands the business needs and consults with business leaders in planning projects
- Provides complex analysis and decision support to deliver on key business priorities
- Collaborates with multiple disciplines to gather information and make recommendations
- Responsible for defining process performance measures and advises operational reporting group
- Develops and leads process-related training programs
- Evaluates alternatives and external training
- Responsible for building and maintaining centralized processing documentation
- Acts as business project manager for large process improvement projects
- Prepares operations, finance and statistical reports using relevant internal and external data
Requirements
- Bachelor's degree in a related discipline or equivalent
- Typically a minimum of seven years of related work experience
- Knowledge of the insurance industry
- Excellent analytical, organizational and planning skills
- Proven business process modeling and analysis skills
- Proficiency to facilitate meetings of high complexity
- In-depth knowledge of project management principles
- Expert knowledge of change management principles and methods
- Strong communication, interpersonal and presentation skills both verbal and written
- Ability to work on multiple projects concurrently with little or no direction
Benefits
- Comprehensive and competitive benefits package to achieve physical, financial, emotional and social wellbeing goals
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business process modelingdata analysisproject managementchange managementprocess performance measuresoperational reportingstatistical reportingtraining program developmentdocumentation management
Soft Skills
analytical skillsorganizational skillsplanning skillscommunication skillsinterpersonal skillspresentation skillsfacilitation skillsability to work independentlyability to manage multiple projects