Deliver crisis care education to contracted service providers, including intensive provincial training curriculum for Crisis Response, Community Led (CRCL).
Facilitate CRCL training to all CRCL agencies in BC.
Facilitate other crisis care workshops and training, as needed.
Conduct needs-based assessments and create and deliver on a multi-year training plan.
Develop and maintain a provincial standard for crisis care training.
Assist in the creation of intensive crisis care specific curriculum course content and materials.
Participate in committees and working groups.
Report and provide recommendations to CMHA BC senior leadership, community agencies and partners on training and training content.
Develop project reports, briefing notes, and status updates.
Ensure proper use of mechanisms that evaluate and track effectiveness of training courses.
Engage with community and provincial partners to support training needs of crisis care services.
Participate in crisis care strategic planning, policy and program evaluation, and issues management.
Liaise with crisis care service providers to assess training needs and gaps.
Consult with new CRCL communities around specific training needs.

Requirements

A bachelor’s degree, preferably related to mental health and substance use, social work, child and youth care or a similarly relevant discipline.
A minimum 2-3 years' experience in facilitation and/or public speaking.
A minimum of 2-3 years' experience in curriculum development and delivery.
A minimum of 2-3 years' experience in the mental health and substance use service sector.
A minimum of 1-2 years of experience with project management or components of project.
Frontline experience with suicide prevention and crisis intervention work is an asset.
Lived experience navigating the mental health system through self or loved ones may be beneficial.
Knowledge of mental health, substance use, harm reduction, and crisis care systems in BC.
Excellent interpersonal, written and verbal communication skills.
Comfort and experience with public speaking and group facilitation.
Ability to work collaboratively and effectively with diverse communities and stakeholders.
Knowledge and agility to use Office 365 tools and cloud-based management software tools.
Knowledge of reconciliation, decolonization, and equity principles as they relate to health.
Knowledge of harm reduction approaches to address substance use issues.
Strong project management, time management and organization skills, demonstrating the capacity to juggle multiple demands with varying deadlines.
Ability to work collaboratively and effectively with diverse communities and partners.
Ability and confidence to work in a self-directed manner and collaboratively with multi-stakeholder teams in a fast-paced environment.

Benefits

Flexible working arrangement
Potential for remote work depending on project needs
Unionized position under the Health Science Professionals Bargaining Association Collective Agreement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

curriculum developmentpublic speakingproject managementcrisis interventionneeds-based assessmentstraining facilitationcrisis care educationevaluation mechanismsreport writingpolicy evaluation

Soft Skills

interpersonal skillscommunication skillscollaborationorganizational skillstime managementgroup facilitationself-directed workadaptabilitystakeholder engagementstrategic planning