Logistics Manager
CMC
full-time
Posted on:
Location Type: Office
Location: Baton Rouge • Louisiana • United States
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About the role
- Regularly communicate, interact and coordinate with internal and external customers
- Answer inbound calls from customers for dispatching and to obtain trucking rates for incoming/outgoing shipments
- Communicate with truck drivers through computer software, cell phones or two way radios
- Manage scheduling of shipments and notify departments or customers of arrival/pickup dates
- Delivery scheduling and communicating with drivers while maintaining excellent customer service
- Determine efficient and safe routing methods of transportation
- Keep yards updated with schedule changes
- Ability to determine correct truck and trailer to service customers
- Monitor drivers through Lytx and coach when incidents are reported
- Supervise truck maintenance and DOT logs while ensuring that proper equipment is available
- Responsible for problem resolution and monthly DOT meeting
- Report monthly mileage for IFTA and UCR Reports
- Reconcile weekly fuel receipts report
- Schedule and coordinate maintenance with lease partners
- Looks at opportunities to utilize alternate resource/ locations to maximize effectiveness, efficiency, and minimize costs
Requirements
- Minimum 5 years' experience
- DOT Manual compliance and regulations knowledge
- Prior DOT and dispatching experience preferred
- Verifiable tractor/trailer experience (prefer flat-bed over-the-road driving experience)
- Ability to prioritize and multitask responsibilities daily
- Ability to adapt quickly to fluid transportation circumstances
- Can multi-task between computers, phones, and loading trucks
- Excellent written and verbal communication skills required
- Exceptional customer service skills required
- Proficient in Microsoft Office: Word, Outlook, Excel and PowerPoint
Benefits
- Day 1 Benefits Coverage with low cost Medical, Vision, Dental
- Day 1 Paid-time Off and Vacation
- 4.5% Company Match 401(k) plan
- $500 Annual Company-paid Lifestyle Benefit
- Competitive Compensation and Bonuses
- Company-paid Life and Disability Insurance
- Employee Stock Purchase Plan
- Training and Advancement Opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
DOT compliancedispatchingrouting methodstruck maintenanceDOT logsIFTA reportingUCR reportingfuel receipts reconciliationtractor/trailer experienceflat-bed driving experience
Soft skills
communicationcustomer serviceproblem resolutionprioritizationmultitaskingadaptabilitycoordinationsupervisiontime managementinterpersonal skills