Define operational workflows, support system design, and ensure that business processes are accurately represented in Manhattan WMS and OMS solutions.
Work closely with Super Users, Operations, IT, and Training teams to build standardized SOPs and work instructions that drive successful deployments and long-term adoption.
Provide business input to configuration and development teams during implementation phases.
Validate system behavior against business requirements through QA and UAT processes.
Serve as a knowledge resource for Manhattan platform capabilities and best practices.
Requirements
Bachelor’s degree in Industrial Engineering, Supply Chain, Logistics, or a related field.
4–6 years of experience in warehouse or order management process design and implementation.
Strong familiarity with Manhattan WMS and/or OMS platforms.
Experience working in 3PL, distribution, or fulfillment environments required.
Experience in cross-functional deployment teams preferred.
Benefits
Competitive compensation and travel support.
Full benefits package including health, dental, vision, and life insurance.
401(k) with company match.
Generous PTO and paid holidays.
Opportunities for growth within a global logistics leader.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational workflowssystem designSOPsQAUATwarehouse process designorder management process designimplementation