Implementation Engineer – Process Focused, Manhattan WMS, OMS
CMA CGM
Lead Implementation Engineer – Process Focused, Manhattan WMS, OMS
CMA CGM
full-time
Posted on:
Location Type: Hybrid
Location: Houston • Texas • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Lead, mentor, and manage a team of Process-Focused Implementation Engineers across concurrent deployment efforts.
- Oversee prioritization of engineering workstreams, ensuring project deadlines and quality standards are met.
- Conduct regular team reviews to assess deliverables, escalate issues, and optimize resource allocation.
- Develop and enforce standards for SOPs, process documentation, and system instruction sets across the program.
- Guide your team in translating warehouse and order management operational processes into Manhattan Active system configurations.
- Provide leadership and subject matter expertise on best practices for process design, testing, and documentation.
- Ensure consistency in implementation approaches across different customers and warehouse types.
- Collaborate closely with Super User Team Managers, Deployment Project Managers, and the Training team to align implementation efforts.
- Drive the development of a centralized library of standardized, validated process flows and SOPs for future deployments.
Requirements
- Bachelor’s degree in Industrial Engineering, Logistics, Supply Chain, or a related field.
- 6+ years of experience in warehouse operations, logistics process design, or systems deployment.
- Minimum 3+ years of direct experience with Manhattan WMS and/or OMS platforms (Active or WMOS).
- Prior experience managing teams or leading process/engineering workstreams in large-scale deployments.
- Background in 3PL or high-volume distribution environments preferred.
- Strong leadership skills with the ability to inspire and guide technical contributors.
- Expert-level process mapping and documentation capabilities.
- Solid understanding of Manhattan WMS/OMS modules and how they support operational processes.
- Excellent problem-solving and communication skills across functional and technical audiences.
- Proficiency in Visio, Lucidchart, Confluence, Microsoft Office, and related tools.
- Ability to travel as needed to support project execution across North America.
Benefits
- Competitive compensation and travel support.
- Full benefits package including medical, dental, vision, and life insurance.
- 401(k) with company match.
- Generous PTO and paid holidays.
- Opportunities for leadership growth within a global logistics transformation initiative.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process designwarehouse operationslogistics process designsystems deploymentprocess mappingdocumentationManhattan WMSManhattan OMSSOP developmentresource allocation
Soft skills
leadershipmentoringteam managementproblem-solvingcommunicationcollaborationinspirationguidanceoptimizationassessment
