Supply Chain Operations Specialist – II
CMA CGM
full-time
Posted on:
Location Type: Office
Location: Sumner • Washington • United States
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Salary
💰 $20 - $25 per hour
About the role
- Develop critical relationships with internal or external customers
- Assist with account management such as maintaining customer profiles and service needs
- Address sensitive, escalated internal or external customer questions and concerns
- Work with supervisors and trainers to ensure staff training
- Prioritize and assign work and provide work direction
- Communicate with internal and external customers, carriers, and providers on various issues
Requirements
- High School graduate or GED; Associates Degree or equivalent combination of work experience preferred
- Five years of specialized logistics or related operations support experience
- Intermediate proficiency in Microsoft Office, Internet, web-based, and job-specific software applications
- Ability to prepare complex quotes and service details
- Ability to track and trace complex and sensitive shipments
Benefits
- Competitive Paid Time Off
- 401(k)
- Health insurance
- Employee benefits platform offering discounts on various services
- Company paid life insurance
- Accident insurance
- Short- and long-term disability coverage
- Tuition reimbursement program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
logisticsoperations supportcustomer profile managementservice needs assessmentquote preparationshipment trackingsensitive shipment handling
Soft Skills
relationship buildingcommunicationproblem-solvingwork directionprioritizationtrainingcustomer service
Certifications
High School diplomaGEDAssociates Degree