Global IT Service Operations and Support Administrator
CMA CGM
full-time
Posted on:
Location Type: Office
Location: Belem • Brazil
Visit company websiteExplore more
About the role
- Provide orientation and microcomputer support to CEVA users
- Respond to tickets via the corporate ticketing tool and handle email/internal communications
- Provide technical assistance to other team members
- Support CEVA users and regional sites
- Consolidate data and report to responsible parties via the corporate ticketing system
- Monitor the status of communication and data links
- Manage inventory of IT supplies
- Perform preventive and corrective maintenance on PCs, network equipment, and printers
- Install applications and configure software and computer settings
Requirements
- Degree in Technology or related field (in progress or completed)
- Minimum: Technical English — reading and writing used daily
- Valid driver's license (Category B)
- Technical knowledge relevant to the role, such as Windows, computer networks, printers, ticketing systems, and ITIL processes
- Experience providing support for PCs, servers, and end-user support
- Energetic and proactive attitude, strong problem-solving skills, and ability to work effectively in a team
Benefits
- Supportive, safe, and inclusive work environment
- Opportunities for professional growth
- Competitive benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Windowscomputer networksprintersticketing systemsITIL processespreventive maintenancecorrective maintenancetechnical supportdata consolidationsoftware configuration
Soft Skills
problem-solvingteamworkenergetic attitudeproactive attitudecommunication
Certifications
degree in Technology or related fieldvalid driver's license (Category B)