Operations Supervisor
CMA CGM
full-time
Posted on:
Location Type: Office
Location: Auburn • Maine • United States
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Salary
💰 $68,000 - $73,000 per year
About the role
- Oversee daily operations of international transportation and brokerage operation
- Supervise and coordinate activities in accordance with federal and foreign regulations
- Provide proactive customer service to internal and external customers
- Maintain performance statistics
- Review and monitor shipment documentation for accuracy
- Communicate with customs officials to resolve delays
- Conduct meetings with staff to assess group’s overall status and improvement ideas
- Maintain flexible work schedule including outside normal business hours
Requirements
- High School Diploma or GED
- Minimum four years related experience
- Minimum one year supervisory experience
- Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations and recordkeeping
- Some professional certifications may be required for this position
- PC Literate
- Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications
- Must be able to read, write and speak English fluently
Benefits
- Competitive Paid Time Off
- 401(k)
- Health insurance
- Employee benefits platform offering discounts on gym memberships and various brands
- Company paid life insurance
- Accident insurance
- Short- and long-term disability coverage
- Employee assistance plan
- Tuition reimbursement program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
supervisory experienceperformance statisticsshipment documentation accuracycustomer serviceITAR knowledgeImport BrokerageExport ComplianceHazmat RegulationsrecordkeepingPC literacy
Soft Skills
communicationcoordinationproactive serviceteam assessmentflexibility
Certifications
High School DiplomaGED