CMA CGM

Senior Business Process Excellence Manager

CMA CGM

full-time

Posted on:

Location Type: Office

Location: Houston • Texas • United States

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Salary

💰 $124,000 - $135,000 per year

Job Level

Senior

About the role

  • Drive the operational, financial, and quality performance of the CEVA Network station(s) by providing strategic leadership, prioritization, and oversight of continuous improvement initiatives.
  • Ensure the identification of systemic inefficiencies, empower teams to implement sustainable solutions, and remove barriers to operational excellence.
  • Lead the station’s Operational Excellence agenda by governing certification readiness, mentoring and developing Operations teams, and ensuring consistent adoption of Lean, Kaizen, PDCA, and standardized processes.
  • Act as the primary liaison with country and regional BPE teams to align station‑level improvements with broader organizational strategy, ensuring long‑term capability building and a culture of continuous improvement.
  • Champion a culture of continuous improvement by setting strategic direction for Lean initiatives across the station or region.
  • Monitor: Define, refine, and govern the KPI framework used to measure operational excellence and improvement outcomes.
  • Ensure consistent adoption of standard operating procedures (SOPs) and Lean standards across teams.
  • Oversee the Ground Kaizen Program at Region level, ensuring accurate reporting, timely submissions, and alignment with BPE expectations.

Requirements

  • Supply Chain, Lean, Engineering or Transportation training
  • Min. 6 years’ experience in a similar role i.e. Transport operations related activity or in Lean/continuous Improvements
  • Knowledge of Transport operations and Freight Management operations or Contract Logistics and warehousing operations
  • Knowledge and experience process engineering and management
  • Good analytics capabilities & problem-solving skills
  • Good knowledge and experience of Lean and Continuous improvement methodologies (PDCA, Kaizen, Six Sigma etc)
  • Change management leadership skills
  • Planning, time management, collaboration, decision-making, organization, presentation, influencing skills.
Benefits
  • competitive Paid Time Off
  • 401(k)
  • health insurance
  • discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
LeanKaizenPDCASix Sigmaprocess engineeringFreight ManagementContract Logisticswarehousing operationsanalyticsproblem-solving
Soft Skills
change management leadershipplanningtime managementcollaborationdecision-makingorganizationpresentationinfluencing