CMA CGM

Customer Operations Support

CMA CGM

full-time

Posted on:

Location Type: Office

Location: Elizabeth • New Jersey • United States

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Salary

💰 $23 - $27 per hour

About the role

  • Provide customer support and act as a troubleshooter for client traffic
  • Manage relationship with customers and internal network
  • Inform Customer Sales Support (CSS) of issues related to customer profiles and relationship
  • Monitor execution of transport orders and troubleshoot issues
  • Participate in the setup of standard procedures to enhance productivity and transparency

Requirements

  • Preferably Diploma in Logistics or Bachelor in Logistics & Supply Chain
  • At least 3 years of experience in a similar customer support role
  • Excel & Microsoft Office knowledge
  • Knowledge of WH operations & inventory management, with experience using WMS systems
  • Strong analytical skills
  • Strong communication skills
  • Meticulous, organized & able to multi-task
  • CargoWise experience a plus
Benefits
  • Competitive Paid Time Off
  • 401(k)
  • Health insurance
  • Discounts on gym memberships
  • Discounts on retail, travel, car and hospitality brands
  • Pet insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer supporttroubleshootinginventory managementWMS systemsExcelMicrosoft Officelogisticssupply chain
Soft Skills
analytical skillscommunication skillsmeticulousorganizedmulti-tasking
Certifications
Diploma in LogisticsBachelor in Logistics & Supply Chain