Service Delivery Manager
CMA CGM
full-time
Posted on:
Location Type: Office
Location: Manila • Philippines
Visit company websiteExplore more
Tech Stack
About the role
- Ensure effective, reliable IT service delivery
- Oversee incident, problem, and change management
- Monitor KPIs and SLAs
- Drive continuous service improvement
Requirements
- Experience in IT service management
- Strong understanding of service delivery processes
- Excellent communication skills
- Familiarity with governance and security compliance
Benefits
- Dynamic work environment
- Opportunities for personal growth
- Commitment to employee engagement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT service managementincident managementproblem managementchange managementKPI monitoringSLA monitoringservice delivery processes
Soft Skills
communication skills