Operations Supervisor
CMA CGM
full-time
Posted on:
Location Type: Office
Location: Philadelphia • Pennsylvania • United States
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Salary
💰 $66,024 - $82,530 per year
About the role
- Oversee transportation and customs processes
- Provide customer service for shipment, receipt and documentation of imported/exported products in accordance with regulations
- Develop and provide excellent customer service to internal and external customers
- Provide responsible supervision and control for departmental activities
- Assist in retention and training efforts of staff and customers
- Review and monitor shipment documentation for accuracy
- Examine various documents to ensure compliance with regulations
- Communicate with customs officials to resolve delays
- Identify areas of concern in clients’ import and export processes
Requirements
- High School Diploma or GED
- Minimum four years related experience
- Minimum one year supervisory experience
- Bachelor's Degree in International Business, Logistics or Supply Chain Management preferred or equivalent combination of work experience and education
- Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations and recordkeeping
- Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications
Benefits
- Competitive Paid Time Off
- 401(k)
- Health insurance
- Employee benefits platform with discounts on gym memberships and various brands
- Company paid life insurance
- Accident insurance
- Short- and long-term disability coverage
- Employee assistance plan
- Tuition reimbursement program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
shipment documentationimport/export processescompliance regulationscustomer servicesupervisory experienceITARImport BrokerageExport ComplianceHazmat Regulationsrecordkeeping
Soft Skills
communicationsupervisioncustomer service excellencetrainingproblem-solving
Certifications
High School DiplomaGEDBachelor's Degree in International BusinessBachelor's Degree in LogisticsBachelor's Degree in Supply Chain Management