CMA CGM

Supply Chain Operations Specialist II

CMA CGM

full-time

Posted on:

Location Type: Office

Location: Philadelphia • Pennsylvania • United States

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Salary

💰 $19 - $24 per hour

About the role

  • Develop working relationships with internal and external customers, assist with account management.
  • Address various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs.
  • Interface with airlines, shipping, truck and related carriers to understand requirements, track shipments.
  • Manage various documents for accuracy; requires operational knowledge of customers, carriers, and procedures.
  • Update various operational/customer data in software systems and applications.
  • Track orders and shipments and assist with tracing as needed.
  • Create and processes invoices, reviews for operational accuracy, and work with customers on questions and payment.
  • Assist with running and summarizing operational reports and details.
  • Ensure compliance with company policies and procedures and maintain a safe and effective work environment.

Requirements

  • High School graduate or GED.
  • Five years of office experience in a logistics/transportation environment.
  • Basic to Intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications.
  • Utilizes databases and systems to review and verify documentation and information.
  • Ability to prepare basic reports, queries, and operational information.
  • Ability to track and trace basic shipments or product.
  • Understanding of providers, carriers and services in related supply chain environments.
  • Ability to communicate potential concerns or delays.
  • Operates in a fast pace and changing environment and in both a team and individual contributor environment.
  • Capable of communicating with co-workers to provide and receive direction.
Benefits
  • Paid Time Off
  • 401(k)
  • Health insurance
  • Employee benefits platform with discounts on gym memberships and diverse brands including pet insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
logistics experienceshipment trackinginvoice processingoperational reportingdata verificationreport preparationquery preparation
Soft Skills
communicationrelationship buildingproblem solvingteam collaborationadaptability
Certifications
High School diplomaGED